Digital Product Manager
@ Chelsea Football Club

London Area, United Kingdom
£60,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @chelseafc.com
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Job Details

About the Role

The Digital Product Manager role at Chelsea Football Club involves managing and delivering the club's product roadmap and digital experiences for fans. You will collaborate with stakeholders across departments including Commercial, Content, Marketing, and Operations.

Responsibilities

  • Collaborate with stakeholders to capture and refine product requirements.
  • Translate business needs into actionable user stories and acceptance criteria.
  • Own and manage product delivery within Jira ensuring sprint alignment.
  • Work with developers, designers and QA to deliver features timely.
  • Act as the primary point for product queries and updates.
  • Hold regular check-ins, demos and feedback sessions with stakeholders.
  • Oversee end-to-end digital product delivery and enhancements.
  • Monitor product performance using quantitative and qualitative data.
  • Engage with the development agency to troubleshoot and manage releases.
  • Lead acceptance testing ensuring exemplary UX and quality.

Experience and Requirements

Proven experience as a Product Manager, ideally within sports, entertainment, consulting or digital-first environments. Demonstrable background in agile environments, Jira, and lifecycle management. Strong collaboration skills with engineers, designers and external agencies.

Benefits

  • 25 days annual leave (+ Bank Holidays), increasing after three years.
  • Pension contribution and life assurance benefits.
  • Private healthcare and Cycle to Work scheme.
  • Chelsea Ticket Membership Program.
  • Staff lunches and discounts on club affiliated products.
  • Employee Assistance Program and strong well-being support.

Equal Opportunities and Safety

Chelsea FC values diversity and inclusion. Adjustments in the recruitment process are available on request. A DBS check and other child protection screenings are required where appropriate.

Key skills/competency

  • Product Management
  • Agile
  • Jira
  • User Experience
  • Stakeholder Engagement
  • Digital Delivery
  • Requirement Analysis
  • Testing
  • Data Analysis
  • Communication
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How to Get Hired at Chelsea Football Club

🎯 Tips for Getting Hired

  • Research Chelsea FC's culture: Study their mission and recent projects.
  • Tailor your resume: Highlight product management and agile skills.
  • Customize your application: Emphasize collaboration and technical skills.
  • Prepare for interviews: Review digital product case studies.

📝 Interview Preparation Advice

Technical Preparation

Review agile methodologies and Jira.
Study digital product lifecycle management.
Practice writing clear user stories.
Analyze data for product performance.

Behavioral Questions

Describe a time you managed stakeholder expectations.
Explain your approach to team collaboration.
Share how you handle tight deadlines.
Discuss handling feedback and conflict.

Frequently Asked Questions