Undergrad Intern - Operations Transformation Intern
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Job Overview
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Job Description
Undergrad Intern - Operations Transformation Intern
Join Amgen's mission of serving patients by contributing to the Operations Transformation and Digital Strategy (OTDS) team. The OTDS group enhances business performance across Amgen Operations by scaling Continuous Improvement (CI 2.0) and Artificial Intelligence initiatives.
What You Will Do
As an Operations Transformation Intern, you will play a crucial role in designing and piloting a Continuous Improvement tracker. This tracker will accelerate Operations work through CI 2.0 and support the development of a CI project tracking system. This system will leverage AI-guided Lean Six Sigma coaching to improve project visibility, quality, and adoption across Amgen's global CI network.
Key Responsibilities:
- Design and pilot CI Project Tracker: Support the build of a CI project intake system, modeled after existing CI Award program structures.
- Contribute to pilot testing and feedback: Ensure continuous iteration of the solution to meet evolving business needs.
- AI-guided enablement: Assist in designing AI prompt logic that coaches users through the Define to Control phases of projects.
- Identify network-level CI insights: Analyze CI data to reveal active CI projects, cycle times, and potential bottlenecks.
- Leverage AI: Enhance, simplify, and accelerate process innovation across the organization.
What We Expect of You
Basic Qualifications:
- 18 years or older.
- Currently enrolled in a full-time Bachelor's Degree program with a 3.0 minimum GPA or equivalent.
- Completion of one year of study prior to commencing the internship.
- Enrolled in a full-time Bachelor's degree program following the internship.
- Must not be employed at the time the internship starts.
- Student must be located in the United States for the duration of the internship.
Preferred Qualifications:
- Degree concentration in Business Administration and Data Science.
- Experience with AI/ML fundamentals (AI prototyping, prompt engineering, model evaluation, automation workflows, basic ML concepts).
- Familiarity with data tools (Power BI, Tableau, SQL, Excel advanced analytics).
What You Can Expect of Us
The base pay range for this opportunity in the U.S. is $24.70 - $28.30 per hour.
Key skills/competency
- Operations Transformation
- Continuous Improvement
- Artificial Intelligence (AI)
- Machine Learning (ML)
- Data Analysis
- Lean Six Sigma
- Project Management
- Process Innovation
- Power BI
- SQL
How to Get Hired at ChatGPT Jobs
- Research Amgen's culture: Study their mission of "serving patients," values, recent news, and employee testimonials on LinkedIn and Glassdoor. Understand Amgen's commitment to continuous improvement and digital strategy.
- Tailor your resume: Customize your resume to highlight experience with data analysis, AI/ML fundamentals, process improvement, or project support. Use keywords like "Lean Six Sigma," "Power BI," "AI prototyping," and "operations transformation."
- Showcase your academic strengths: Emphasize your 3.0+ GPA and any coursework in Business Administration, Data Science, or related analytical fields. Provide examples of academic projects demonstrating problem-solving skills and data literacy.
- Prepare for technical discussions: Be ready to discuss your familiarity with data tools (Power BI, Tableau, SQL, Excel) and basic AI/ML concepts relevant to process innovation and data analysis at Amgen.
- Demonstrate continuous improvement mindset: During interviews, articulate how you approach problem-solving and process enhancement. Share examples of how you've identified inefficiencies or proposed improvements, aligning with Amgen's CI 2.0 framework.
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