Care Admin Specialist

About Charlie Health

Millions face mental health and substance use challenges. Charlie Health connects the world to personalized, virtual behavioral health treatment. We focus on underserved communities, ensuring care is accessible and compassionate.

About the Role - Care Admin Specialist

The Care Admin Specialist supports operations by ensuring patient data accuracy, facilitating data transfers between systems like Salesforce and EMRs, and providing administrative support to admissions and clinical teams.

• Review and transfer patient data accurately.
• Maintain patient charts and records.
• Enter and update data in electronic systems.
• Provide scheduling, meeting, and document support.
• Adhere to HIPAA and compliance standards.

Responsibilities

Key tasks include data review, patient chart maintenance, administrative support, and team collaboration. You will work closely with admissions and clinical teams and may assist with scheduling, attendance, and tech queries.

Qualifications

• 1+ years of relevant experience.
• Associate or Bachelor's in a relevant field.
• Experience in healthcare/data management is a plus.
• Strong organizational and communication skills.
• Knowledge of tools like GSheets, Salesforce, and EMRs preferred.

Core Values

At Charlie Health, connection, congruence, and commitment are central. We emphasize genuine care, curiosity, and urgency in our approach.

Key skills/competency

• data accuracy
• data entry
• Salesforce
• EMR
• administrative support
• compliance
• chart maintenance
• scheduling
• communication
• team collaboration