Senior Security Operations Analyst

Senior Security Operations Analyst at Charles Taylor

Charles Taylor is seeking a Senior Security Operations Analyst for a 12-month fixed-term contract. This role will enhance our existing team, focusing on real-time analysis and security alert investigation across on-premise and Cloud environments. The ideal candidate will play a crucial role in delivering key security initiatives, providing excellent client service, evaluating security events, and implementing appropriate corrective actions. Success requires a 'can do' attitude and positive engagement with senior management to deliver transparent, non-disruptive security solutions that enable the business to secure clients, grow, and innovate rapidly and securely. This position offers remote work flexibility with occasional travel to the London office every 3-6 months.

Key Responsibilities

• Identify, triage, and respond to security events promptly, considering criticality and urgency, and support security operations during all security-related incidents.
• Provide 2nd and 3rd line incident response and analysis, supporting the security operations function during security incidents with timely escalation and driving incident closure.
• Working semi-independently, undertake information security engagements including work co-ordination (client interaction, deliverables, work plans, escalations etc.).
• Maintain information security controls and processes as part of a global SOC team (UK and Asia).
• Provide clear, organised findings and recommendations, tracking progress toward resolution and risk mitigation.
• Identify control gaps/weaknesses within existing and new business, participating in remediation activities with direction and support from management.
• Support the Security Operations Manager in executing duties and assisting in the successful delivery of the cybersecurity strategy.
• Taking ownership for remediation activities with direction and support from the Security Operations Manager when identifying control gaps/weaknesses.
• Produce high-quality presentations, management reports, and metrics for technical and non-technical audiences.
• Maintain awareness of developments in the information security industry.
• Work semi-independently, liaising with other team members across Charles Taylor, producing high-quality oral and written work product, and presenting complex technical matters clearly and concisely.
• Carry out Ad Hoc duties and tasks as allocated by management that are within your capabilities and scope of your post.
• Demonstrate and champion Charles Taylor Values: Agility, Integrity, Care, Accountability, and Collaboration.

Required Skills

• Advanced understanding of Operating System and Networking fundamentals, alongside OS Security (Windows & Linux) and Network Security best practices.
• Advanced hands-on experience with centrally managed information security tools such as Anti-Virus, EDR, SIEM or SOAR, ideally Azure Sentinel, MS Defender, Active Directory, and Entra ID.
• Good knowledge of a scripting language such as Python or PowerShell, with experience in automating Security Operations.
• Ability to perform log analysis from various sources to identify potential threats.
• Perform security incident root cause analysis and drive implementation of containment and mitigation strategies.
• Experience investigating and responding to both external and insider threats.
• Experience with attacker tactics, techniques, and procedures.
• Experience in threat hunting, including leveraging intelligence data to proactively identify and iteratively investigate suspicious behavior across networks and systems.
• Broad knowledge across the Security domain, as well as deep focus in one (or more) areas such as Logs and events processing, Incident Management, Digital Forensics, Detection and/or response tool development.
• Good ability to configure alerts for Microsoft security technologies (e.g., Azure Sentinel, MS Defender).
• Good familiarity with Cloud Security (AWS/Google/Azure) – Azure Cloud, Microsoft Defender, M365 E5, and/or Azure Sentinel would be advantageous.
• Good analytical and problem-solving skills, with the ability to think laterally about complex problems.
• Good knowledge of common adversary tactics and techniques, as well as interest in emerging threats.
• Strong team player with the capability to expand/adapt skills in a fast-paced, ever-changing industry.
• Basic understanding of traditional ITIL concepts (Incident, Change, and Problem management).
• Certifications relating to IT or Information Security (degree, certifications, or extended experience).
• Up to 3 years of professional experience in IT or Information Security, ideally Security Operations.
• Proven passion for information security and technology, with evidence of continuous learning.

About Us

Founded in 1884 as a mutual insurance association, Charles Taylor has grown into a global leader providing insurance services and technology solutions. We have a team of approximately 4,000 experts across more than 120 countries on 6 continents. Our specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market address its challenges. We build long-term, personal relationships with clients through our trusted partnerships model, based on trust and cooperation. Our powerful technology enhances our clients' customer experience from start to finish. Our global reach ensures clients can access our services wherever and whenever needed. We support every stage of the insurance lifecycle and operating model across major commercial insurance lines, serving a blue-chip international customer base including insurance companies, mutuals, captives, MGAs, Lloyd's syndicates, reinsurers, brokers, distributors, and corporate insureds. Our Group Business Services (GBS) function supports overall efficiency, ensuring teams have the tools and systems to deliver high-quality client solutions, covering finance, HR, IT, legal, compliance, and workplace management.

Why join Charles Taylor?

Charles Taylor is a people-centric business, with a culture and values that define who we are and how we behave. By living our values daily, we deliver better results for the insurance world. We provide a positive working environment with opportunities for professional development and growth, including structured onboarding, job-specific skills development, online and in-person training, and study assistance for professional qualifications.

Our Values

• Accountability: We take ownership and responsibility for Charles Taylor's growth and overall success.
• Agility: We learn, evolve, and adapt quickly, anticipating and preparing for change to stay competitive.
• Care: We are compassionate and human, approachable and genuinely interested in others.
• Collaboration: We are unique but united in our work, acting as one team.
• Integrity: We do the right thing, acting with responsibility and respect at all times.

Equal Opportunity Employer

At Charles Taylor, we are proud to be an Inclusive Employer, fostering an environment of mutual respect with zero tolerance for discrimination based on age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation. We recognize that Diversity, Equity, and Inclusion are essential for delivering better insurance outcomes and fulfilling our responsibilities. We proactively promote differences and strive to create an environment where everyone feels included and can reach their full potential. We pride ourselves on our inclusive and diverse culture, supported by strong partnerships and a transparent, fair recruitment process.

Key skills/competency

• Security Operations
• Incident Response
• Threat Hunting
• Log Analysis
• Risk Mitigation
• SIEM (Azure Sentinel)
• EDR (MS Defender)
• Cloud Security (Azure)
• Scripting (Python/PowerShell)
• Networking Security