Technical Project Manager Site Reliability Engineering

About the Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Workplace Services Engineering (WSE) is an organization within Schwab Technology Services that is embarking on a major transformation. We support Workplace Services, and we’re shaping the future of how people experience financial well‑being at work. We partner with leading employers to deliver innovative retirement, equity, and workplace financial solutions that help millions of participants build stronger financial futures. This is a fast‑growing, high‑impact business where scale meets purpose—where your work directly influences how people plan, save, invest, and succeed.

As a key growth engine for the firm, we’re investing more than ever to expand our capabilities, modernize platforms, and elevate the experiences we deliver to employers and their employees. Our teams work at the intersection of technology, service, and financial expertise—supporting workplace clients with solutions that scale, adapt, and deliver meaningful outcomes. Here, your ideas help shape what’s next for workplace financial services. If you’re energized by solving complex problems, collaborating across disciplines, and making a real difference in the workplace services industry, you’ll find your place here.

The Role

The Technical Project Manager (TPM) leads cross‑functional coordination and delivery of complex technical programs across engineering, SRE, operations, infrastructure, and database teams. This role improves organizational predictability, aligns teams on priorities, and strengthens execution discipline across initiatives tied to reliability, automation, platform modernization, and operational excellence. The TPM serves as a force multiplier for technical leadership, enabling engineering teams to focus on building and enhancing systems while ensuring that program execution, communication, and governance are well‑managed.

Position Responsibilities

Cross‑Team Project & Program Coordination

• Lead planning, execution, RAID management, and milestone tracking for multi‑team engineering initiatives.
• Ensure alignment across engineering, SRE, product, operations, DBA, and infrastructure groups while driving clarity, accountability, and progress.

Drive SRE & Reliability Engineering Initiatives

• Partner with SRE and engineering teams to define and deliver initiatives related to automation, incident reduction, observability improvements, environment stability, and operational readiness.
• Help operationalize SLO frameworks, error budgets, and reliability-focused improvements.

Technical Execution, Roadmapping & Dependency Management

• Build and manage integrated roadmaps across multiple service areas.
• Identify technical risks, interdependencies, long‑pole work, and sequencing requirements for platform upgrades, refactors, cloud adoption, migration efforts, and other engineering-led improvements.

Process Improvement, Governance & Operational Maturity

• Define and evolve processes for intake management, cross‑team communication, change governance, release coordination, and post‑incident follow‑through.
• Deliver consistent reporting, dashboards, KPIs, and program updates that support transparency and continuous improvement.

What you have

Required Qualifications

• 5+ years proven experience managing technical programs or complex engineering initiatives in a multi‑team environment.
• 3+ years experience with SDLC, DevOps/SRE practices, infrastructure lifecycle, or platform/application operations.
• Demonstrated ability to run cross‑functional planning meetings, maintain RAID logs, and drive execution through influence.
• Excellent written and verbal communication skills with the ability to simplify complex topics for diverse audiences.
• Experience coordinating work across engineering, operations/SRE, database, infrastructure, and product teams.
• Strong organizational and prioritization skills with the ability to manage multiple parallel workstreams.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field

Preferred Qualifications

• PMP, SAFe Agilist, Certified ScrumMaster (CSM), ISTQB, CSTECertified ScrumMaster (CSM) or SAFe Agilist for Agile/SAFe environments
• Ability to manage complex, multi-workstream technology projects with enterprise impact
• Skilled in balancing scope, schedule, and budget while maintaining quality standards
• Experience facilitating Agile ceremonies and driving adoption of SAFe practices across teams
• Working knowledge of CI/CD pipelines and automation tools
• Exceptional ability to influence and negotiate with senior stakeholders
• Skilled in creating clear, concise project documentation and executive-level reporting
• Expertise in identifying risks, managing dependencies, and ensuring compliance with governance frameworks

Compensation & Benefits

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Key skills/competency

• Technical Project Manager
• Site Reliability Engineering (SRE)
• DevOps
• Agile Methodologies
• Roadmap Management
• Risk Management
• Cross-functional Team Leadership
• Stakeholder Management
• Process Improvement
• Cloud Adoption