Front Desk Attendant
Chalhoub Group
Job Overview
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Job Description
Front Desk Attendant at Chalhoub Group
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What You'll Be Doing
A Front Desk Attendant is responsible for all front operations such as handling company incoming and outgoing telephone calls, dispatching of mail, couriers and time sheets.
What You’ll Need To Succeed
- Strong interpersonal and communication abilities.
- Advanced proficiency in Microsoft Office applications.
- Advanced English language skills.
What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Key skills/competency
- Interpersonal Communication
- Microsoft Office Suite
- English Language Proficiency
- Telephone Etiquette
- Mail Handling
- Courier Management
- Time Sheet Management
- Administrative Support
- Customer Service
- Organizational Skills
How to Get Hired at Chalhoub Group
- Research Chalhoub Group's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for Front Desk Attendant: Highlight administrative support, communication, and MS Office skills, matching job description keywords.
- Showcase advanced English proficiency: Emphasize your language capabilities, crucial for the Front Desk Attendant role at Chalhoub Group.
- Prepare for customer service scenarios: Practice responses to questions about handling challenging interactions and managing multiple tasks.
- Understand Chalhoub Group’s retail environment: Demonstrate awareness of their luxury market presence and commitment to customer delight.
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