Store Assistant

Store Assistant - Chai Point

Join Chai Point as a Store Assistant and be the friendly face of our brand! In this role, you will be instrumental in creating a welcoming atmosphere for our customers and ensuring smooth daily operations.

Customer Service Excellence

• Greet customers warmly and assist them in making product selections.
• Provide product information, recommendations, and suggestive selling to enhance customer experience.
• Handle customer inquiries, concerns, and complaints in a professional and efficient manner.
• Ensure customer satisfaction by delivering high-quality service and resolving issues promptly.

Operational Support

• Assist in the preparation of Chai-based beverages, ensuring adherence to recipes, quality standards, and presentation.
• Maintain cleanliness and organization of the store, including workstations, equipment, and dining areas.
• Follow proper food safety and sanitation procedures to uphold health and safety standards.
• Operate cash registers, handle transactions accurately, and process payments efficiently.

Team Collaboration

• Work collaboratively with team members to achieve store targets and objectives.
• Foster a positive work environment by demonstrating teamwork, respect, and professionalism.

Compliance and Safety

• Adhere to company policies, procedures, and standards at all times.
• Maintain compliance with health and safety regulations, including food handling and sanitation guidelines.
• Report any safety hazards, incidents, or maintenance issues to management promptly.

Key skills/competency

• Customer Service
• Product Knowledge
• Sales
• Communication
• Problem Solving
• Teamwork
• Attention to Detail
• Food Safety
• Cash Handling
• Operational Efficiency