Business Analyst

About the Role

CGI is seeking an enthusiastic, creative senior business analyst to join a high-performing Agile team supporting the implementation and extension of a modern ERP system for a large government agency. The ERP platform is already a modern, cloud-based solution, and all development activities are focused on enhancing, integrating, and extending its capabilities. Our team leverages a modern development stack and various technologies to configure, develop, and deploy solutions within the ERP ecosystem. You will have the opportunity to help drive innovation and further transform an already modern ERP platform. Grow your leadership and consulting skills with in-demand technologies in a fast-paced environment as part of an exciting, collaborative team that delivers high-quality solutions alongside a committed client.

The ideal candidate for this position is a problem solver. This role supports one or more analytical aspects of the ERP implementation and extension lifecycle within a defined functional scope. It requires sound judgment and collaboration with stakeholders, including business users and technical teams.

Your Future Duties and Responsibilities

• Gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities and change request/enhancements on existing capabilities.
• Analyze data to determine business problems, trends, or opportunities for process improvements.
• Create/execute test cases, Provide root cause analysis and corrective action plans, Verify delivery of customer needs and ensure quality delivery.
• Build organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources.
• Requires thorough understanding of end systems impact of changes across multiple systems.
• Work with customers, Software Engineers, Architects, and other team members to capture capability needs and drive quality business solutions.
• Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
• Build business cases and results measurement programs and prepare briefings for senior leadership.
• Participate in the full software development life cycle by actively participating in Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
• Ensure compliance with required standards and all necessary approvals have been obtained throughout the project lifecycle.
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status.

Required Qualifications To Be Successful In This Role

• 7 years’ work experience as a business analyst on a software-focused team.
• Knowledge of SDLC, Agile.
• Functional analysis and strong writing skills.
• Excellent communication skills.
• Ability to work effectively within a team environment under tight timelines.
• Ability to multi-task and support multiple projects at once.
• Experience working with JIRA and Confluence.

Key skills/competency

• Business Analysis
• Agile Methodologies
• ERP Systems
• Requirements Gathering
• SDLC
• Stakeholder Management
• JIRA
• Confluence
• Problem Solving
• Communication