Salesforce Designer
CGI · Bengaluru, Karnataka, India
- On site
- Full-time
- $120,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Design, configure, and integrate Salesforce solutions.
- Subject matter expert on Salesforce best practices.
- Lead Salesforce development and ensure business alignment.
- Collaborate with cross-functional teams for project success.
- Implement and manage Salesforce system processes.
About the role
Salesforce Designer
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Your future duties and responsibilities
Job Title: Salesforce Designer
Position: Lead Analyst
Experience: 8- 11 Years
Category: Software Development/ Engineering
Work Mode: Hybrid (3 days in office, 2 days WFH)
Primary location: Bangalore, Hyderabad, Chennai
Key Responsibilities:
- Oversee the configuration, customization, and integration of Salesforce with other systems.
- Serve as a Subject matter expert on Salesforce best practices, tools, and capabilities.
- Review the design and lead the development of Salesforce solutions, ensuring the platform meets business requirements and objectives.
- Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure project goals and timelines are met.
- Conduct regular system health checks and recommend enhancements or optimizations.
- Implement processes for testing, deployment, and change management in Salesforce environments.
- Troubleshoot and resolve any issues related to Salesforce applications and integrations.
- Create and maintain detailed documentation for Salesforce architecture, customizations, and processes.
- Stay updated on Salesforce product releases and new features, leveraging them to improve the system.
Required Qualifications To Be Successful In This Role
Experience: Minimum of 8-12 years of experience with Salesforce, including experience in a lead or expert-level role.
- Strong knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other related Salesforce products.
- Hands-on expertise in Salesforce development (Apex, Visualforce, Lightning Web Components, Vlocity etc.).
- Extensive experience with Salesforce integrations, including REST/SOAP APIs, middleware tools, and third-party applications.
- Extensive knowledge on Copado and its configuration, CI/CD pipelines and builds
- Hands-on experience in Salesforce data management, security, and customization.
- Proficiency in the Salesforce platform's declarative features such as workflows, process builder, flow, and approval processes.
- Excellent problem-solving and troubleshooting skills.
- Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform Developer I, Salesforce Certified Technical Architect, or any other relevant certifications are a plus.
Preferred Qualification:
- Experience with Agile methodologies and tools like ADO, Jira, Confluence, etc.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Key skills/competency
- Salesforce
- Salesforce Development
- Salesforce Integrations
- Apex
- Visualforce
- Lightning Web Components
- REST APIs
- SOAP APIs
- Copado
- Agile Methodologies
Skills & topics
- Salesforce Designer
- Salesforce
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Apex
- Visualforce
- Lightning Web Components
- Vlocity
- Salesforce Integrations
- REST API
- SOAP API
- Copado
- CI/CD
- Agile Methodologies
- Jira
- Confluence
- ADO
- Software Development
- IT Consulting
- Lead Analyst
- Hybrid Work
- Bangalore
- Hyderabad
- Chennai
- CGI
How to get hired
- Research CGI's culture: Study their mission, values, and recent news to align your application.
- Tailor your resume: Highlight your 8-12 years of Salesforce experience and lead roles.
- Showcase technical skills: Emphasize expertise in Sales Cloud, Service Cloud, Apex, LWC, and integrations.
- Quantify achievements: Use numbers to demonstrate your impact in previous Salesforce projects.
- Prepare for interviews: Be ready to discuss Salesforce best practices and problem-solving scenarios.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key Salesforce products CGI uses for the Salesforce Designer role?
- For the Salesforce Designer position at CGI, you'll be working with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, among other related Salesforce products. Strong knowledge of these core offerings is essential for success in this role.
- What technical skills are most important for a Salesforce Designer at CGI?
- The most critical technical skills for a Salesforce Designer at CGI include hands-on expertise in Salesforce development (Apex, Visualforce, Lightning Web Components, Vlocity), extensive experience with Salesforce integrations (REST/SOAP APIs), knowledge of Copado for CI/CD, and proficiency in declarative features like workflows and flows.
- Does CGI prefer specific Salesforce certifications for the Salesforce Designer role?
- While not strictly required, CGI views Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform Developer I, or Salesforce Certified Technical Architect as a plus for the Salesforce Designer position. Demonstrating your commitment to the platform through certification is beneficial.
- What is the work arrangement for the Salesforce Designer position at CGI?
- The Salesforce Designer role at CGI follows a hybrid work arrangement, requiring 3 days in the office and allowing 2 days of work from home.
- What kind of projects can a Salesforce Designer expect at CGI?
- As a Salesforce Designer at CGI, you will oversee the configuration, customization, and integration of Salesforce, review designs, lead development of Salesforce solutions, and collaborate with cross-functional teams to meet business requirements and accelerate digital transformation for clients.
- How much experience is needed for the Lead Analyst Salesforce Designer role at CGI?
- CGI is looking for a Salesforce Designer with a minimum of 8-12 years of experience with Salesforce, including prior experience in a lead or expert-level role. This extensive experience is crucial for overseeing complex Salesforce projects.
- What are the primary locations for the Salesforce Designer role at CGI?
- The Salesforce Designer position at CGI is available in Bangalore, Hyderabad, and Chennai, offering primary work locations in these major Indian cities.