Business Analyst

Position Summary: Business Analyst at CGI

At CGI, we empower Business Analysts to shape high-impact solutions that transform how our clients work and deliver value. In this role, you will play a pivotal part in defining problem statements, shaping solution pathways, and driving insight-led product delivery across diverse sectors. You’ll collaborate closely with clients and development teams to turn complex challenges into meaningful outcomes, contributing to projects that influence real-world change. Here, you’ll be encouraged to take ownership of your work, think creatively to unlock new possibilities, and thrive within a supportive community that enables you to grow your career with purpose.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Your Future Duties and Responsibilities

In this role, you will collaborate closely with clients and delivery teams to understand business problems, shape clear solution requirements, and guide the development of high-quality products. You’ll turn insights into action, working with diverse stakeholders to build shared understanding, manage evolving priorities, and drive effective delivery. You’ll work with autonomy while contributing creatively to project direction, supported by a team committed to helping you grow.

You will engage directly with users and senior stakeholders, translate findings into actionable backlogs, and help ensure each iteration delivers genuine value. Your work will influence strategic decisions and contribute to seamless delivery across multiple projects.

Key Responsibilities:

• Lead & Innovate: Define project scope, shape solution requirements, and champion user-centred thinking
• Develop & Deliver: Manage and refine product backlogs to drive iterative delivery
• Collaborate & Clarify: Facilitate discussions to build shared understanding and resolve complex problems
• Optimise & Align: Gather insights, analyse requirements, and translate findings into clear, consumable outputs
• Support & Adapt: Work flexibly across roles where needed to maintain delivery momentum
• Influence & Engage: Build strong relationships with stakeholders at all levels

Required Qualifications To Be Successful In This Role

To be successful in this role, you should bring experience in business analysis within agile environments, with strong communication, problem-solving, and stakeholder-engagement skills. You will demonstrate the ability to elicit requirements, think holistically, and collaborate effectively across multidisciplinary teams.

Essential Qualifications:

• Experience in requirements elicitation, analysis, and documentation
• Strong stakeholder-management and communication skills
• Proven ability to prioritise work and manage backlogs
• Experience working in agile delivery environments
• Ability to translate complex information into clear, actionable outputs
• A flexible and resilient approach to changing priorities

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

• You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
• Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
• You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Key skills/competency

• Business Analysis
• Agile Methodologies
• Stakeholder Management
• Requirements Elicitation
• Product Backlog Management
• Problem Solving
• Communication Skills
• Solution Design
• Process Optimization
• User-Centred Design