Account Director (Pharma)
CG Life · United States
- Hybrid
- Full-time
- $150,000 / year
- United States
Job highlights
- Lead client relationships in pharma.
- Drive account growth and strategy.
- Manage project execution and finance.
- Lead and mentor client services teams.
- Utilize omnichannel marketing expertise.
About the role
Account Director Pharma
The Account Director at CG Life is an essential leader and strategic client partner with 10 years of agency experience in the life science, healthcare, or biopharma sectors. As the day-to-day business builder and strategic client advisor, this person thrives in fast-paced environments and is excited by the challenge of helping their clients obtain results.
The Account Director combines past experiences, an in-depth understanding of market strategies, and the client’s goals to execute marketing projects, programs, and campaigns successfully. This individual is committed to challenging the status quo and inspiring others to do the same as they lead their teams within the Client Services department.
This is a remote-flexible role; candidates in the Eastern Time Zone are preferred.
Key Responsibilities
- Client Relationships: Builds and maintains strong business relationships by establishing trust and credibility at all levels in the client's organization, including senior management. Establishes regular communication with clients to ensure their satisfaction and facilitate our long-term profitability and growth. Persuades clients as a strategic partner with a perspective they can trust. Guides client planning and forward-thinking via established industry knowledge to support the agency's recommendations.
- Account Growth: Drives the growth of client accounts by identifying challenges and pursuing upsell opportunities. Collaborates with key leaders to present effective solutions that engage clients and generate excitement for additional projects. Supports new business efforts by actively participating in strategy sessions, attending pitches, and delivering presentations when appropriate.
- Account Finance: Ensures the accurate management of the account financials, including managing reporting. Leads and reports on monthly and quarterly forecast updates for the assigned client account(s).
- Project Oversight: Displays personal ownership and responsibility for the client account by handling all elements from the briefing to the scope execution. Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget. Directs, coaches, and motivates the client services team to effectively deliver for our clients.
- Leadership & Strategic Guidance: Acts as the client’s champion internally and brings their point of view to our work. Expert on the client account, target audiences, and competitive landscape to contribute toward business solutions for their business, ensuring our solutions align with their goals. Successfully serves as a point of authority and/or source of advice for assigned client(s). Responsible for brand planning, strategic and tactical deliverables, and contributing to budget planning. Demonstrates influence and diplomacy in written and verbal presentations.
- Internal Relationships: Builds strong relationships with all functional team leads, ensuring the client’s objectives are consistently met. Exhibits effective working relationships across CGL capabilities to drive complex projects from both a strategic and business relationship perspective.
- Knowledge & Expertise: In-depth understanding of omnichannel marketing concepts and campaigns, including best practices across digital channels, data management, analytics, and related technologies. Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget. Expert on the client’s business, customers, and competitive environment. Leads meetings and contributes strategically not only in tactics but also in positioning and planning. Understands client performance metrics and takes initiative to align their personal goals by analyzing progress, providing constructive feedback, and implementing tailored strategies for success.
- People Management: Effectively manages, guides, and coaches direct reports by staying involved in their development and providing valuable feedback, guidance, and encouragement. Takes an active role in mentoring junior team members and alerts them to opportunities for mentorship across CGL to achieve career goals. Models strong leadership and team management skills.
Qualifications and Skills
- 10+ years of pharmaceutical agency experience.
- Bachelor's degree in marketing, communications, or a related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Client-facing presence and interaction with C-Suite level must be demonstrated.
- Flexible and agile, with the ability to quickly change course when the need arises.
- Strong analytical and strategic-thinking abilities to carefully manage details while juggling multiple projects.
- Ability to put together professional-looking documents and presentations.
- Strong presentation/public speaking skills.
- Ability to focus and work under pressure during tight deadlines with humor, tact, and professionalism.
- Willingness and ability to travel frequently (1-2 times per month).
Reports To
Group Account Director
Benefits
CG Life offers a comprehensive benefits package including Medical, Dental & Vision Insurance, a 401K plan with a generous match and immediate vesting, and generous paid Parental Leave. Employees receive an annual budget for Professional Development opportunities. Additional benefits include flexible time off, life insurance, LTD, and a robust employee assistance program.
Compensation
The estimated salary range for this position is $130,000 - $150,000 USD. Compensation is tailored based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other relevant factors. This position is eligible to participate in a discretionary bonus program. CG Life offers a variety of benefits, including health benefits, 401K retirement with a generous company match and immediate vesting, and flexible time off.
A Note to Candidates
Please note that all official communications from CG Life will come from an email address ending in @cglife.com. If you are contacted by anyone using a different domain, please consider it fraudulent. CG Life will never ask candidates to pay fees or share financial information at any stage of the hiring process. This job posting is intended for direct applicants only; please, no outside recruiters.
Key skills/competency
- Account Management
- Client Relationship Management
- Pharmaceutical Marketing
- Biopharma Agency Experience
- Strategic Planning
- Omnichannel Marketing
- Team Leadership
- Business Development
- Financial Management
- Project Oversight
Skills & topics
- Account Director
- Pharma Marketing
- Agency Account Management
- Client Relationship Management
- Biopharma
- Healthcare Marketing
- Strategic Planning
- Omnichannel Marketing
- Leadership
- Business Development
How to get hired
- Tailor your resume: Highlight 10+ years of pharma agency experience, client-facing success, and leadership skills.
- Craft a compelling cover letter: Emphasize your strategic thinking and ability to drive account growth.
- Showcase leadership: Demonstrate your experience managing teams and C-suite interactions.
- Prepare for interviews: Be ready to discuss your approach to client strategy, project oversight, and team management.
- Network effectively: Connect with current CG Life employees on LinkedIn to gain insights.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the preferred location for the Account Director (Pharma) role at CG Life?
- The Account Director (Pharma) role at CG Life is remote-flexible, with a preference for candidates located in the Eastern Time Zone. This allows for greater flexibility while maintaining strong communication and collaboration within the team.
- What are the key responsibilities of the Account Director at CG Life?
- The Account Director is responsible for building and maintaining strong client relationships, driving account growth through identifying opportunities, managing account financials and reporting, overseeing project execution from briefing to completion, and providing strategic guidance and leadership to the client services team.
- What qualifications are essential for the Account Director (Pharma) position?
- Essential qualifications include over 10 years of pharmaceutical agency experience, a Bachelor's degree in marketing, communications, or a related field, strong leadership and team management skills, excellent communication and interpersonal abilities, demonstrated client-facing presence with C-suite interaction, and strong analytical and strategic-thinking abilities.
- How does CG Life approach compensation for the Account Director role?
- CG Life offers a competitive compensation package, with an estimated salary range of $130,000 - $150,000 USD. The final offer is determined by various factors including experience, education, market data, and organizational needs. The role is also eligible for a discretionary bonus program.
- What benefits does CG Life provide to its employees?
- CG Life provides a comprehensive benefits package including Medical, Dental & Vision Insurance, a 401K plan with a generous match and immediate vesting, and generous paid Parental Leave. Employees also receive an annual budget for professional development, flexible time off, life insurance, and more.
- How can I ensure my application is considered for the Account Director (Pharma) role at CG Life?
- To maximize your chances, tailor your resume to highlight your extensive experience in the pharmaceutical agency sector, your proven ability to manage high-level client relationships, and your strategic leadership skills. Clearly articulate your successes in driving account growth and managing complex projects.
- What is the company culture like at CG Life, based on the job description?