Associate, Payments Specialist

About the Role: Associate, Payments Specialist

CFSB is an OCC-regulated federal savings bank at the forefront of fintech and payments. We are looking for a payments specialist who is eager to build their career in the exciting intersection between finance and technology and contribute to the bank’s growth.

The Associate, Payments Specialist has a wide knowledge of all types of payments processing and is responsible for ensuring that all ACH/TCH processing is done in accordance with NACHA and the Clearing house regulations and guidance and adhering to all requirements.

The ideal candidate comes with previous banking experience, preferably with ACH processing, TCH and Wires. Other skills we are looking for include Customer Service Skills, Microsoft Office access, organizational skills, and the ability to be adaptable. Must be able to work independently, be well organized, versatile, display good time management skills and able to accept multiple, time sensitive responsibilities in a fast-paced environment, maintaining composure and a positive attitude.

Responsibilities

• Provide subject matter expertise to support payments related inquiries for our partners, such as ACH, RTP payment rails, and wires, etc.
• Work closely with our customers to ensure all payments issues are solved in a timely fashion.
• Collaborate with business units, operations, and compliance teams as well as stakeholders on payments related issues.
• Specialize in ACH processing, understanding NACHA Rules and working with Third Party Senders, as well as all Originators to ensure the completion of annual audits.
• Ensure compliance with all regulatory requirements related to ACH/NACHA, TRP/TCH and FedNow.
• Train and advise staff as well as customers on all ACH/TCH rules and requirements.
• Participate in the coordination of system upgrade testing, expansion of services, data conversions and business continuity testing.
• Prepare management reports on statistical information on ACH/TCH transaction volumes, dollar amount and returns.
• Work with the Compliance Department to ensure compliance with all banking regulatory requirements.
• Liaison with Bank’s ACH/TCH processors/ service providers and support bank customers
• Performs periodic self-audits to ensure compliance with internal, external procedures and regulatory requirements.
• Ensure that all activities are performed in compliance with industry, federal, state and Bank Secrecy Act regulatory requirements.

Qualifications & Core Skills

• Minimum of 3 years relevant work experience.
• Excellent verbal and written communication skills.
• Knowledge of policies, procedures and updated regulatory requirements.
• Self-motivated with the ability to work independently as well as in a team environment.
• Ability to handle multiple tasks simultaneously and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities.
• Excellent PC skills including Outlook, Word, Excel, and Office 365.
• Strong understanding of ACH RTP rails.
• Strong experience in Bank Operations.
• Strong knowledge of Banking Regulations.
• Strong knowledge of NACHA and RTP rules.

Key skills/competency

• ACH Processing
• TCH (The Clearing House)
• Wire Transfers
• NACHA Rules
• RTP Payment Rails
• Regulatory Compliance
• Bank Operations
• Customer Service
• Microsoft Office
• Financial Reporting