Epic Beacon Analyst

Epic Beacon Analyst at CereCore

The Epic Beacon Analyst supports our client by configuring and supporting clinical applications within the Epic electronic health record (EHR) software. This remote contract role involves providing solutions for accurate, secure, and efficient patient care and provider workflows, managing medical and billing information, and focusing on quality outcomes for member organizations.

Position Summary

• Perform complex build and configuration within Inpatient Applications for interfaced products, as well as anything related to Orderable/Performable tests or procedures.
• Participate in planning, implementation, and go-live activities for the assigned application, including on-site customer engagement, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design, and tracking risks, issues, and requests.
• Comprehend and practice standards such as shared vs. separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking, and optimization request process for affiliates.
• Maintain a positive attitude, welcome and incorporate feedback, and show appreciation for colleagues, patients, partners, and customers in a consistent manner.
• Demonstrate great teamwork, share information with others, be responsive with all communications/deliverables, collaborate with the team to resolve open issues, and anticipate the needs of colleagues in a consistent manner.
• Take personal ownership of issues, ensure a high degree of accuracy with all communications/deliverables, complete tasks according to committed timelines, demonstrate excellent service recovery, and communicate with customers in a consistent manner.
• Actively monitor assigned support tickets, document activities thoroughly, and resolve issues within the established service levels in a consistent manner.
• Under direction of senior team members, perform workflow analysis and design with input and guidance from key operational leadership. Facilitate workflow adoption on new processes.
• Participate in system testing events by executing scripts. Accurately document and report any noted errors or deficiencies.
• Provide support to departments/end users during system upgrade and optimization activities.
• Execute assigned tasks under the supervision of senior team members/management. Tasks are completed within specified time frames.
• Utilize system knowledge and available resources to address routine issues. Actively participate in departmental and customer team meetings. Provide input and act as a team resource by taking notes or other support activities.
• Maintain up-to-date application knowledge for assigned applications/process areas. Utilize appropriate resources to further knowledge to address issues or complete assigned tasks.
• Actively participate in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities.
• Participate in discussions related to the development of training content for users. Provide support to formal training classes when necessary in the form of proctoring, materials preparation, or other tasks as necessary.
• Perform other duties as assigned.

Education

• Epic Beacon Certification is required.
• Epic Willow Certification is preferred.
• Preferred knowledge of oncology practice.
• Oncology Pharmacist preferred but not required.
• Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.
• Proficient in Microsoft applications including Word, Excel, and PowerPoint.

Experience / Qualifications

• Prior analyst experience working with an Oncology system.
• Work history/knowledge of oncology operations and workflows, including dispensing and clinical monitoring.
• Clinical knowledge of how various oncology medications should be ordered.
• Strong knowledge of integration points within oncology, including scheduling, lab, radiology, billing, and inpatient.
• Prior experience with Epic Beacon Oncology.

Key skills/competency

• Epic Beacon
• EHR Configuration
• Clinical Applications
• Workflow Analysis
• System Implementation
• Oncology Workflows
• Application Support
• Testing & Validation
• Data Migration
• Problem Solving