VP Reporting and Analytics

VP Reporting & Analytics

Centivo is dedicated to providing affordable, high-quality healthcare to individuals and employers who are the backbone of our economy. Our mission is to alleviate the financial burden of healthcare costs for millions.

Summary of Role

The VP, Reporting & Analytics will lead Centivo’s reporting and analytics function. This role is responsible for the strategy, delivery, and continuous improvement of data insights that support critical client, clinical, provider, operational, and business decisions. You will develop and maintain a standard library of retrospective and predictive insights, enable rapid ad-hoc analysis, and manage the BI infrastructure and third-party metrics to deliver scalable, differentiated insights across the enterprise.

Responsibilities Include:

Analytics Strategy & Operating Model

• Define and execute a reporting and analytics strategy aligned with organizational priorities, emphasizing reusability, consistency, and scalability with a product mindset.
• Establish and maintain a standard library of reporting insights and a semantic layer of measures and models to meet recurring and ad-hoc analysis needs.
• Drive enterprise-wide data literacy and self-service analytics capabilities to empower teams to confidently access, interpret, and act on data.
• Champion a culture of insight-to-action, translating analytics findings into clear strategic and operational recommendations for business leaders.
• Lead the team’s evolution toward AI-enabled analytics capabilities, adhering to Centivo’s AI Governance and Acceptable Use policies.

Stakeholder Delivery

• Support Employers, Brokers, Client Success, and Centivo Corporate by proactively creating standard insights and delivering urgent, advanced analysis.
• Provide internal stakeholders (Claims Operations, Member Operations, Care, Provider, Finance, etc.) with operational performance insights and support for data-driven planning, primarily through developing standard self-service insights.

Cross-Functional Partnership

• Partner with senior leaders across Operations, Care, Finance, Sales & Marketing, and Corporate to translate business priorities into actionable analytics capabilities.
• Ensure proactive engagement with Client Success to anticipate needs and maintain alignment on priorities.
• Collaborate with the head of data architecture to ensure alignment between analytics products and data infrastructure, governance, and platform roadmap.

BI Infrastructure & Advanced Analytics

• Own the BI infrastructure strategy, including sourcing, integration, and management of third-party BI tools and metrics/models for scalable insights.
• Lead BI tool migration efforts, ensuring continuity of reporting capabilities while improving scale, performance, and usability.
• Identify and propose analytical solutions leveraging corporate, clinical, and third-party data to drive measurable business outcomes.

Delivery Excellence & Process Rigor

• Own accountability for delivery against time and quality SLAs for standard and ad-hoc analytics requests.
• Lead execution of a prioritized portfolio of analytics initiatives, establishing process discipline for consistent, high-quality output at scale.
• Drive automation, including AI-assisted workflows, to reduce errors, improve productivity, and increase capacity for higher-value analysis.
• Define and track key performance metrics, proactively course-correcting when performance deviates from the plan.

Team & Vendor Leadership

• Directly manage and develop a team of data analysts, providing coaching, performance oversight, and career development.
• Build and maintain a high-performing analytics organization, consistently modeling Centivo’s values and leadership behaviors.
• Manage vendor relationships for BI tooling and third-party data/model providers, overseeing contracts, statements of work, and delivery performance.

Qualifications

Required Skills and Abilities

• Bachelor’s degree required; advanced degree (MBA, MS, or related) preferred.
• 5 years of experience leading analytics or reporting teams, including direct management of analysts and team leads.
• 5 years of healthcare industry analytics experience with a health plan (TPA strongly preferred) and/or health systems and/or HealthTech companies, with hands-on experience with core datasets (claims, EHR, enrollment, provider, care coordination).
• Domain expertise with claims operations, value-based care, ACO models, and self-funded employer health plans is a significant differentiator.
• Demonstrated experience designing and delivering a standard library of reporting and analytics products at enterprise scale, with a product mindset for reusability and consistency.
• Strong working knowledge of modern BI and analytics tools, especially Tableau, and additionally AWS Quicksight and Power BI; data platforms such as Databricks, Snowflake, or Microsoft Azure Fabric; and analytical tools such as Python or R.
• Experience with advanced analytics including machine learning and predictive modeling; familiarity with agentic AI and automation in an analytics context is a strong differentiator.
• Strong stakeholder management skills, with experience delivering business reviews and translating complex analytics into clear, actionable recommendations for senior leaders.
• Demonstrated ability to build consensus across business and technology stakeholders to drive prioritization and investment decisions.

Additional Preferred Qualifications

• Experience leading BI tool migrations or analytics platform modernization initiatives.
• Familiarity with datalake or lakehouse architectures (e.g., medallion architecture) and how analytics teams consume governed data platforms.
• Experience in regulated industries, with working knowledge of data privacy requirements relevant to healthcare (HIPAA, PHI handling).
• Demonstrated success driving self-service analytics adoption and data literacy programs across a non-technical workforce.

Work Location

Atlanta, Buffalo or remote, with periodic travel to Centivo offices as needed.

Leadership Skills

• Business Acumen: Keen understanding and ability to navigate business situations effectively for positive outcomes, thinking beyond functional roles.
• Accountability & Execution: Taking ownership, following through on commitments, monitoring progress, and delivering results reliably.
• Executive Presence: Displaying gravitas, charisma, and authenticity to influence and achieve desired outcomes with internal and external stakeholders.
• Strategist Mindset: Ability to see and articulate the bigger picture, anticipate opportunities and obstacles, and align with long-term company goals.

People Manager Leadership Behaviors

• Communicate: Share company vision, strategies, and department goals.
• Clarify: Set clear expectations and define what success looks like.
• Coach: Provide recognition, feedback, and support for employee growth and problem-solving.
• Connect: Foster a sense of collective purpose and connect individuals within the company and their network.

Centivo Values

• Resilient: Persisting through challenges with a focus on the mission.
• Uncommon: Building a better healthcare system from the ground up.
• Positive: Supporting each other with energy, care, and celebration.

Who we are:

Centivo is an innovative health plan for self-funded employers, aiming to deliver affordable, high-quality healthcare. Our primary care-based ACO model saves employers 15-30% while employees benefit from free primary care (including virtual), predictable copays, and no-deductible plans. We partner with employers ranging from 51 employees to Fortune 500 companies. Visit centivo.com for more information.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including Morgan Health, a business unit of JPMorgan Chase & Co.

Compensation Range:

$225K - $240K

Key skills/competency

• Data Strategy
• Analytics Leadership
• Healthcare Analytics
• BI Infrastructure
• Predictive Modeling
• Stakeholder Management
• Team Leadership
• Data Literacy
• Process Improvement
• Product Mindset