Medical Office Receptionist/ Medical Biller
Center for Human Reproduction · New York, NY
- On site
- Full-time
- $55,000 / year
- New York, NY
Job highlights
- Perform receptionist and billing duties at a fertility center.
- Schedule appointments and manage patient inquiries.
- Handle insurance verification and maintain office organization.
- Requires strong communication and organizational skills.
- Full-time, on-site role in New York, NY.
About the role
About Center for Human Reproduction
The Center for Human Reproduction (CHR), located in New York City, is a globally renowned fertility center, known as a leading destination for patients seeking advanced infertility care. As one of the first IVF centers in the U.S., CHR specializes in treating complex cases, including diminished ovarian reserve, and provides individualized, research-based treatment plans to achieve success. The center also operates an innovative and transparent egg donor program, ensuring fair treatment for both donors and recipients. Committed to personalized care, CHR strives to deliver exceptional outcomes for all patients seeking fertility solutions.
Role Description
This is a full-time, on-site role located in New York, NY, for a Medical Office Receptionist/Medical Biller. The individual will be responsible for performing a variety of front-desk and administrative tasks, including answering calls with professional phone etiquette, scheduling patient appointments, managing insurance verifications, and maintaining medical office organization. The role also involves comprehensive receptionist duties to ensure smooth operations and providing patient support.
Qualifications
- Proficiency in Phone Etiquette and ability to handle patient inquiries professionally
- Experience with Appointment Scheduling and coordinating patient visits efficiently
- Strong skills in performing Receptionist Duties in a medical office environment
- Familiarity with Medical Office operations and procedures
- Ability to handle Insurance Verification tasks accurately and effectively
- Excellent organization and time-management skills
- Friendly and professional demeanor with excellent interpersonal communication abilities
- Prior experience in medical billing or medical administration is preferred
- High school diploma or equivalent; additional certification or training in medical billing or office administration is a plus
Key skills/competency
- Medical Office Receptionist
- Medical Biller
- Patient Scheduling
- Insurance Verification
- Medical Office Operations
- Front Desk Duties
- Administrative Tasks
- Phone Etiquette
- Interpersonal Communication
- Time Management
Skills & topics
- Medical Office Receptionist
- Medical Biller
- Fertility Center
- Patient Scheduling
- Insurance Verification
- Medical Administration
- Front Desk
- New York
- Healthcare
- Customer Service
How to get hired
- Customize your resume: Highlight medical office, billing, and patient interaction experience relevant to the Medical Office Receptionist/Medical Biller role.
- Tailor your cover letter: Emphasize your professional phone etiquette, scheduling skills, and insurance verification abilities for the Center for Human Reproduction.
- Prepare for interviews: Be ready to discuss your experience with medical office operations and how you handle patient inquiries and administrative tasks.
- Showcase your demeanor: Demonstrate your friendly, professional attitude and excellent interpersonal communication skills during the interview process.
- Highlight relevant qualifications: Mention any certifications or additional training in medical billing or office administration to strengthen your application.
Technical preparation
Practice medical billing software proficiency.,Review insurance verification procedures.,Master appointment scheduling systems.,Enhance phone etiquette skills.
Behavioral questions
Describe handling difficult patient calls.,How do you manage multiple tasks?,Showcase your organizational skills.,Explain your interpersonal communication approach.
Frequently asked questions
- What are the main responsibilities of a Medical Office Receptionist/Medical Biller at the Center for Human Reproduction?
- The main responsibilities include answering phones with professional etiquette, scheduling patient appointments, performing insurance verifications, maintaining office organization, and handling various front-desk and administrative tasks to ensure smooth operations and provide patient support at the Center for Human Reproduction.
- Is prior experience in medical billing required for the Medical Office Receptionist/Medical Biller position?
- Prior experience in medical billing or medical administration is preferred, but not strictly required. A high school diploma or equivalent is necessary, and additional certification or training in medical billing or office administration is a plus for the Medical Office Receptionist/Medical Biller role at the Center for Human Reproduction.
- What kind of patient interaction can I expect as a Medical Office Receptionist/Medical Biller?
- You can expect to interact with patients by answering their calls professionally, scheduling their appointments, and providing general support. The role emphasizes maintaining a friendly and professional demeanor with excellent interpersonal communication abilities to ensure a positive patient experience.
- What are the key qualifications for the Medical Office Receptionist/Medical Biller role at CHR?
- Key qualifications include proficiency in phone etiquette, appointment scheduling, receptionist duties in a medical setting, familiarity with medical office operations, and insurance verification. Excellent organization, time management, and interpersonal communication skills are also essential.
- Does the Center for Human Reproduction offer opportunities for professional development for a Medical Office Receptionist/Medical Biller?
- While the job description mentions that additional certification or training in medical billing or office administration is a plus, it doesn't explicitly detail ongoing professional development programs. However, gaining experience in a specialized fertility center like CHR can be a significant professional growth opportunity.