QA Analyst - F/H/NB
Cegid · Lyon, Auvergne-Rhône-Alpes, France
- On site
- Full-time
- €45,000 / year
- Lyon, Auvergne-Rhône-Alpes, France
Job highlights
- Develop and execute test plans for payroll software.
- Create and maintain essential product documentation.
- Support customer service with technical issues.
- Collaborate with cross-functional teams on development.
- Enhance SaaS product quality and reliability.
About the role
QA Analyst - Cegid Lyon
Cegid is a European leader in cloud management solutions for finance, HR, accounting, retail, and entrepreneurship professionals. With 5,000 employees, we support 750,000 clients by providing useful and innovative solutions. Our guiding principle, 'Together, opening up possibilities,' drives our actions and our commitment to shaping the future for our clients and ourselves.
Your Role and Responsibilities:
As an integrated member of our QA Analyst team in Lyon, you will focus on our Payroll software. Your key responsibilities include:
- Developing and monitoring functional test plans (manual and/or automated).
- Writing and executing test scenarios.
- Creating documentation (version sheets, online help, technical documentation, FAQs, etc.).
- Acceptance testing for major and corrective releases.
- Providing support to Customer Support.
- Diagnosing and qualifying correction requests.
- Assisting pilot clients to ensure smooth general rollout.
- Participating in defining acceptance criteria for development.
- Contributing to team organization.
Candidate Profile:
We are looking for candidates who:
- Can enrich existing functional analysis.
- Are proficient in the functional or technical aspects of SaaS products.
- Can adapt communication to different situations, objectives, and interlocutors, using appropriate methods and documenting their work.
- Can collaborate effectively with other company departments and partners, lead presentations or meetings, and possess strong writing skills.
Valuable Knowledge:
The following are considered assets:
- ISTQB Foundation Level certification.
- Experience in the SaaS industry.
- Knowledge or experience in software quality processes.
- Familiarity with or experience in business solution environments, such as Payroll.
Beyond technical skills, we seek talented individuals eager to grow and open up possibilities with us. Your curiosity, team spirit, and customer service orientation will be key differentiators.
Key Skills/Competency:
- QA Analyst
- SaaS
- ISTQB
- Software Quality
- Test Planning
- Test Execution
- Documentation
- Acceptance Testing
- Customer Support
- Problem Diagnosis
Skills & topics
- QA Analyst
- Software Quality Assurance
- Test Planning
- Test Execution
- SaaS
- ISTQB
- Payroll Software
- Functional Testing
- Automated Testing
- Lyon Jobs
How to get hired
- Tailor your resume: Highlight your QA experience, SaaS knowledge, and ISTQB certification to match the job description.
- Showcase your skills: Emphasize your ability to develop test plans, execute scenarios, and document findings.
- Demonstrate client focus: Mention your experience in customer support and collaborating with clients.
- Prepare for interviews: Be ready to discuss your problem-solving approach and teamwork in a SaaS environment.
- Research Cegid: Understand their mission and values to align your application with their culture.
Technical preparation
Master SaaS product testing methodologies.,Practice writing detailed test scenarios.,Familiarize with automated testing tools.,Study software quality assurance best practices.
Behavioral questions
Describe a time you improved software quality.,How do you handle communication with developers?,Share an example of client support success.,How do you adapt to changing requirements?
Frequently asked questions
- What are the primary responsibilities of a QA Analyst at Cegid?
- As a QA Analyst at Cegid, your main responsibilities will include developing and executing test plans for our payroll software, documenting product features, providing support to the customer service team, and collaborating with development teams on quality assurance.
- What technical skills are most important for this QA Analyst role?
- Key technical skills for this role include proficiency in SaaS products, experience with functional and automated testing, the ability to write and execute test scenarios, and a strong understanding of software quality processes. Knowledge of payroll or similar business solutions is also beneficial.
- Does Cegid require specific certifications for QA Analysts?
- While not strictly required, an ISTQB Foundation Level certification is considered a plus for this QA Analyst position. It demonstrates a foundational understanding of software testing principles.
- What is the work environment like for a QA Analyst at Cegid?
- The QA Analyst role is based in Lyon and involves close collaboration within the QA team, with customer support, and with development teams. The company culture emphasizes teamwork, curiosity, and customer service.
- How does Cegid support professional development for its QA Analysts?
- Cegid encourages employees to express their potential and open up new possibilities. While specific development programs aren't detailed, the company's culture of innovation and support suggests opportunities for growth and learning, especially in the SaaS domain.
- What kind of documentation is expected from a QA Analyst at Cegid?
- A QA Analyst at Cegid is expected to produce various types of documentation, including version sheets, online help content, technical documentation, and frequently asked questions (FAQs), to support both internal teams and clients.
- Is experience with payroll software necessary for this QA Analyst position?
- Experience or knowledge in the payroll domain, or similar business solutions, is considered a plus. However, a strong foundation in QA principles and SaaS products can make a candidate suitable, with the expectation of learning specific business domains.