QA Analyst - F/H/NB
Cegid · Lyon, Auvergne-Rhône-Alpes, France
This listing has closed — view similar roles below.
- On site
- Full-time
- €45,000 / year
- Lyon, Auvergne-Rhône-Alpes, France
Job highlights
- Develop and execute functional test plans.
- Document software versions and online help.
- Support customer service and qualify issues.
- Collaborate with other departments on development.
- Requires SaaS product knowledge and strong communication.
About the role
QA Analyst - Cegid - Lyon
Cegid is a European leader in cloud management solutions for finance professionals (treasury, tax, ERP), human resources (payroll, talent management), accounting, Retail, and entrepreneurship. In a constantly evolving world, our 5,000 employees contribute to opening up possibilities by supporting our 750,000 clients in achieving their projects and ambitions through useful and innovative solutions.
"Together, let's open up possibilities" is the principle that guides our actions. It reflects our identity, our approach, and our motivation to serve our clients. Through this, we can affirm that we work every day to shape your future, ours, and that of our clients.
For years, we have been inventing solutions that revolutionize how our clients work, with a perspective of sustainable performance.
Your Missions:
Integrated into our QA Analyst Team for Our Payroll Software and Based in Lyon, Your Missions Will Be:
- Develop and monitor functional test plans (manual and/or automatic).
- Write and execute test scenarios.
- Produce documentation (version sheet, online help, technical documentation, FAQ...).
- Accept major and corrective versions.
- Provide support to Customer Support.
- Diagnose and qualify correction requests.
- Support pilot clients to stabilize general deployment.
- Participate in defining the acceptance criteria for what will be developed, participate in team organization.
Candidate Profile:
- You know how to enrich existing functional analysis.
- You master the functional or technical areas of SaaS products.
- You know how to adapt your communication to situations, objectives, and stakeholders by mobilizing adequate resources and documenting your work.
- You know how to cooperate with other company departments and partners, lead presentations or meetings, and you demonstrate strong writing skills.
Knowledge That Is a Plus:
- An ISTQB Foundation Level certification.
- Experience in the SaaS world.
- Knowledge or experience in the quality process of software.
- Knowledge in the universe of business solutions such as Payroll.
Beyond technical skills, we are looking for talents who wish to express their potential and open up possibilities with us! It is above all your curiosity, your team spirit, and your sense of customer service that will make the difference.
Key skills/competency:
- QA Analyst
- SaaS
- Test Plans
- Test Scenarios
- Software Quality
- ISTQB
- Functional Analysis
- Customer Support
- Payroll Software
- Lyon
Skills & topics
- QA Analyst
- Quality Assurance
- Software Testing
- SaaS
- Payroll Software
- Functional Testing
- Test Automation
- ISTQB
- Lyon
- Cegid
How to get hired
- Tailor your resume: Highlight relevant QA, SaaS, and payroll software experience.
- Showcase your skills: Emphasize functional analysis, test plan creation, and customer support.
- Demonstrate team spirit: Mention experience collaborating with various departments and partners.
- Prepare for interviews: Be ready to discuss your approach to quality assurance and client support.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the QA Analyst role at Cegid?
- The QA Analyst role at Cegid focuses on ensuring the quality of their cloud-based payroll software. This involves developing and executing test plans, documenting software, supporting customer service, and collaborating with development teams.
- What are the key responsibilities for a QA Analyst at Cegid?
- Key responsibilities include elaborating and monitoring functional test plans (manual and automatic), writing and executing test scenarios, documenting software releases, performing version acceptance testing, and supporting the customer service team.
- What kind of functional or technical domains are relevant for this QA Analyst position?
- The role requires mastery of functional or technical domains of SaaS products, with a specific advantage given to knowledge or experience in the Payroll software solutions.
- Does Cegid require specific certifications for the QA Analyst role?
- While not strictly required, an ISTQB Foundation Level certification is considered a plus for candidates applying for the QA Analyst position at Cegid.
- What soft skills are important for a QA Analyst at Cegid?
- Cegid values curiosity, team spirit, and customer service. Candidates should also demonstrate adaptability in communication, strong documentation skills, and the ability to cooperate effectively with other departments.
- What is the work arrangement for this QA Analyst position in Lyon?
- The job description indicates the role is based in Lyon and integrated into the QA Analyst team, suggesting a primarily on-site or hybrid work arrangement in Lyon, France.
- How does Cegid foster innovation and employee growth in this role?
- Cegid emphasizes 'opening up possibilities' and encourages employees to express their potential. They seek talents who are curious and eager to contribute to developing innovative solutions for their clients.
- What is the expected experience level for this QA Analyst role?
- The description implies a need for someone who can enrich existing analysis and adapt communication, suggesting a mid-career to senior level of experience in QA and SaaS environments.