Manager, Learning Technology & Infrastructure

Grow Your Career at Cedars-Sinai!

Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report’s “Best Hospitals 2024-2025” rankings. When you join our team, you’ll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement, and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.

We take pride in hiring the best, most passionate employees. Our talented staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

Why Work Here?

“World-class Human Resources" are more than just pretty words here; it is our singular goal. A goal we are making remarkable progress on, and one we hope to achieve with your help.

Beyond outstanding benefits, competitive salaries, and health and dental insurance, we offer tuition reimbursement and learning programs so you can achieve additional certifications and degrees while gaining the knowledge and experience needed to advance your career. At Cedars-Sinai, you’ll work among our state-of-the-art biomedical research facilities with access to the best physicians and scientists in the Los Angeles area.

What You Will Be Doing:

The Manager, Learning Technology & Infrastructure leads the design, implementation, and scaling of our digital learning and talent development initiatives, while strategically using educational technology systems to improve learning content management and overall learning experiences across the organization. This role involves developing and implementing plans to optimize the Learning Management System (LMS) and integrate innovative technologies. The focus is on streamlining processes, improving operational efficiency, and ensuring effective governance of the LMS and educational technologies across the organization. The Manager drives initiatives to standardize processes, implement automation, and leverage advanced technologies to improve the effectiveness and efficiency of learning solutions. Additionally, the Manager leads all aspects of the design, management, and execution of online educational programs aligned with the organization's goals, leading a team to ensure the sustainability of learning initiatives, foster stakeholder engagement, and support organizational success.

• Manages, mentors, and guides a team responsible for Learning Management System (LMS) administration, governance, and instructional design.
• Leads and is responsible for day-to-day operations of the LMS and learning technology function, ensuring optimal performance, user engagement, and content effectiveness.
• Develops and implements strategies to optimize the LMS, ensuring governance and compliance with regulatory, legal, and organizational training requirements.
• Aligns educational technology initiatives, including emerging technologies like AI, with organizational and HR objectives.
• Streamlines and automates LMS processes, using sophisticated technologies to enhance efficiency and reduce manual tasks.
• Establishes standard methodologies, standardized workflows, access control, administrator management, audits, and governance to optimize LMS operations, service delivery, and risk mitigation.
• Supervises the design and execution of tech-driven learning programs, ensuring seamless integration and scalability for learners and administrators.
• Manages the execution of new employee orientation, including course assignment, tracking, and reporting of required compliance education. Partners with the Manager of Talent Programs to ensure alignment with organizational onboarding.
• Stays updated on industry trends and emerging technologies, recommending tools and practices to enhance learning experiences and improve efficiency.
• Leads organizational change efforts for the adoption and integration of new learning technologies, ensuring smooth transitions and user adoption.
• Partners with HR leadership and executive collaborators to lead and manage the implementation of organizational and leadership effectiveness projects, incorporating technology solutions.
• Scopes, contracts, designs, delivers, evaluates, and manages learning technology and infrastructure requests and projects aligned with strategic business objectives, making valuable contributions for the broader healthcare organization.
• Partners with collaborators such as HR, IT, executives, operational and clinical leadership, and project resources to assess educational needs, align learning technologies with business goals, and complete the implementation of project plans.
• Develops key learning and talent metrics to measure the efficiency of programs and learning solutions.

Prefer someone living locally or willing to relocate to LA area, but Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*

Qualifications:

Experience Requirements:

• Eight (8) plus years of experience in education technology, technology management, curriculum development, and learning management.
• Three (3) plus years of experience in implementation and management of cloud-based learning platforms and innovative learning solutions. Including, eLearning software and leading learning industry tools & design standards. (e.g. SCORM).
• Experience managing a team, including leading cross-functional teams and large-scale learning projects applying learning technology.
• Solid grasp with using LMS for reporting, data analytics, and presenting actionable insights and recommendations.

Educational Requirements:

• Bachelor’s degree in Instructional Technology, Management Information Systems, Computer Science, Business Administration, or related field.
• Master’s degree preferred.

Key Skills/Competency:

• Learning Management System (LMS) Administration
• Educational Technology
• Instructional Design
• Project Management
• Team Leadership
• Cloud-based Learning Platforms
• SCORM Standards
• Data Analytics & Reporting
• Process Automation
• Organizational Change Management