Cloud Solutions Architect

About CDW

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments.

The Cloud Solutions Architect Role

As a Cloud Solutions Architect at CDW, you will work with Mission Cloud’s customers to develop strategic solutions leveraging the AWS portfolio. You will collaborate with our Project Management and Cloud Engineering teams to deliver Mission’s Professional Services to your aligned accounts and projects. In this role, you’ll serve as the primary point of contact for your assigned clients.

Our Cloud Solutions Architects are responsible for conducting regular consulting sessions to build roadmaps for optimization, automation, and resiliency. You will guide hands-on engineers who execute these roadmap items, driving world-class outcomes. This position is 100% remote.

Key Responsibilities

• Consult with multiple clients simultaneously to understand business and technical needs.
• Act as a trusted advisor to assigned clients, aligning customer expectations with best practices.
• Develop strategic roadmaps and project plans based on customer goals.
• Collaborate with clients and Project Managers to set expectations, drive alignment, and coordinate timelines.
• Identify areas for cost savings through options such as autoscaling, right-sizing, and elimination of waste within customer AWS environments.
• Identify security gaps and develop best practice recommendations to strengthen client security posture.
• Document and present recommendations to customers, including senior leadership.
• Translate customer requirements into LOE estimates, design documents, and keep project tracking boards up to date.
• Provide guidance to Cloud Engineers during roadmap implementation.
• Quality check engineering work, ensuring top quality and customer satisfaction.
• Train customers in the management and maintenance of new or upgraded environments.
• Support Presales Cloud Solutions Architects in proposal design and positioning.
• Document time spent on customer activities daily in Jira, with weekly timecard submissions in Mavenlink.
• Mentor Cloud Engineers.

Required Qualifications

• Experience working in a customer-facing consulting role.
• Experience developing project roadmaps, LOE estimates, and design documents.
• Ability to lead customer-facing projects, assign work to teams, and quality check engineering work.
• Ability to translate technical requirements to a non-technical audience.
• Ability to present solutions to customers, overcome objections, and create consensus.
• Ability to deploy AWS infrastructure using Infrastructure as Code (IaC) tooling such as Terraform or CloudFormation.
• Ability to build CI pipelines and automation (build, test, performance).
• Ability to design and build containerization solutions (infrastructure, pipelines, automation) using Docker (dockerfiles, ECS, ECS Fargate) or Kubernetes (manifests, Helm and deployment tooling, KOPS, EKS, EKS, or Fargate).
• Understanding of AWS security controls, network boundary controls, and related toolsets.
• Knowledge of AWS’s Well-Architected Framework.
• Ability to work with one or more scripting languages.
• Occasional off-hours support, depending on client's need.
• AWS Professional-level Certification (required within 6 months of employment).

Key skills/competency

• Cloud Architecture
• AWS Solutions
• Client Consulting
• Infrastructure as Code (IaC)
• Containerization (Docker, Kubernetes)
• CI/CD Automation
• AWS Well-Architected Framework
• Security Posture
• Project Management
• Scripting Languages