AI Platform Administrator

About CDW

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary: AI Platform Administrator

The AI Platform Administrator will be responsible for supporting the daily operations, maintenance, and optimization of the organization’s advanced AI platforms, including tools like Microsoft Copilot and Power Platform, Azure AI Factory and OpenAI ChatGPT Enterprise. These platforms are at the core of our digital transformation efforts, providing unique opportunities for those passionate about building and enhancing intelligent solutions. Your work will involve managing cloud-based AI tools, troubleshooting technical issues, and collaborating with technical teams to ensure smooth performance. This position is well-suited for early-career professionals eager to gain hands-on experience and play a vital role in shaping the organization’s future AI capabilities.

What you will do:

• Monitor and maintain AI platform health, performance, and availability.
• Assist with the deployment, configuration, and updating of AI software and services.
• Provide technical support to users, including data scientists and engineers, for platform-related issues.
• Help implement security protocols and ensure compliance with organizational policies.
• Document platform configurations, processes, and troubleshooting steps.
• Collaborate with Technology teams to support integration of new tools and features.
• Stay current with emerging AI technologies and platform updates.

What we expect of you:

• Bachelor’s degree in Computer Science, Information Technology, or related field and 3 years of experience with the deployment, configuration, and updating of AI software and services; OR 7 years of experience with the deployment, configuration, and updating of AI software and services.
• Interest in AI, machine learning, and data science.
• Familiarity with cloud platforms (e.g., Azure AI Foundry, Copilot Studio, OpenAI Enterprise) and basic system administration.
• Strong problem-solving and communication skills.
• Ability to learn quickly and adapt to new technologies.
• Attention to detail and commitment to documentation and process improvement.
• Understanding of AI/ML concepts and tools is a plus.
• Follow CDW’s policies, standard methodologies, and guidelines for cloud infrastructure.
• Work off hours and weekends as instructed by the business.
• Participate in a rotational on-call schedule.

Compensation and Benefits:

Pay range: $86,000 - $119,600 depending on experience and skill set. Benefits overview: https://cdw.benefit-info.com/. Salary ranges may be subject to geographic differentials.

About CDW:

We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Key skills/competency:

• AI Platform Management
• Cloud Administration
• Microsoft Copilot
• Azure AI Factory
• OpenAI ChatGPT Enterprise
• System Monitoring
• Technical Support
• Security Protocols
• Troubleshooting
• Documentation