Mail Services Supervisor
CBRE
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About The Role
As a CBRE Mail Services Supervisor, you will be responsible for supervising all aspects of the mailroom operations including loading dock for a campus.
What You’ll Do
- Supervise personnel assigned to mail services, including establishing work schedules, assigning tasks, cross-training staff for shipping/receiving, and evaluating performance.
- Conduct personnel meetings regarding safety, procedures, and operations.
- Maintain records of mailing costs for each business unit or department and implement cost savings programs.
- Maintain policy and procedural manuals for mailroom operations, recommending changes and informing staff.
- Monitor on-line production/copy requests, set up conference rooms, and handle telephone inquiries professionally.
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Establish new techniques to ensure the team meets objectives and positively impacts customer outcomes.
- Lead by example, modeling behaviors consistent with CBRE RISE values, and guide the team through practices and procedures.
What You’ll Need
- High School Diploma or GED with 5+ years of job-related experience.
- Prior shift manager or supervisory experience preferred.
- In-depth understanding of processes, procedures, systems, and concepts within mail services, with basic knowledge of related functions.
- Ability to explain complex concepts or sensitive information clearly.
- Expert knowledge of Microsoft Office products, including Word, Excel, and Outlook.
- Excellent organizational skills and a master-level inquisitive mindset.
About CBRE
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!
Key skills/competency
- Mailroom Operations
- Team Supervision
- Logistics Management
- Cost Control
- Policy Implementation
- Performance Evaluation
- Microsoft Office Suite
- Problem Solving
- Customer Service
- Process Improvement
How to Get Hired at CBRE
- Research CBRE's culture: Study their mission, values (Respect, Integrity, Service, Excellence), recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight supervisory experience, mailroom operations, logistics management, and advanced Microsoft Office proficiency.
- Showcase problem-solving: Prepare specific examples demonstrating your ability to resolve complex operational issues, implement efficiencies, and drive cost savings.
- Emphasize leadership skills: Discuss your experience in managing teams, establishing work schedules, cross-training staff, and fostering positive team dynamics.
- Understand Global Workplace Solutions: Familiarize yourself with CBRE GWS's client-centric approach and integrated real estate solutions to demonstrate industry awareness.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background