Workplace Experience Coordinator

@ CBRE Asia Pacific

About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division is comprised of industry professionals who are at the forefront of innovation and committed to the development of our diverse employees and global clients.

About The Role

As a Workplace Experience Coordinator at CBRE Asia Pacific, you will deliver a world-class customer service experience to employees and guests at a designated building. This role is essential in managing workplace operations and ensuring a welcoming environment.

What You’ll Do

• Greet visitors as the first point of contact, issuing passes and following security protocols.
• Manage telephone inquiries, create presentations, and speak to groups.
• Arrange recreational, dining, and business activities.
• Handle janitorial and maintenance work orders when needed.
• Coordinate workplace services including mail, office supplies, and onboarding.
• Address inquiries or complaints with professional solutions.
• Organize on-site events including setup, teardown, and supply delivery.
• Follow property-specific security and emergency procedures.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain procedures and follow manager’s directions.

What You’ll Need

• High School Diploma or GED with up to 2 years experience.
• Ability to follow basic work routines and standards.
• Good communication skills for exchanging straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.

Key skills/competency

• Customer Service
• Facilities Management
• Event Coordination
• Vendor Coordination
• Reception
• Security Protocols
• Microsoft Office
• Organizational Skills
• Presentation Skills
• Onboarding