Senior Administration Coordinator

Senior Administration Coordinator

Discover a career where care goes both ways at Catholic Healthcare! This full-time, permanent position as a Senior Administration Coordinator is based at George Mockler House in Mona Vale. As a not-for-profit employer, Catholic Healthcare offers competitive pay, superannuation, and attractive tax benefits. In 2024, Catholic Healthcare celebrated 30 years of providing compassionate care, guided by its mission to promote the dignity, life, and spirituality of older people through connected and inclusive communities.

About the Role

Reporting to the Manager, the Senior Administration Coordinator provides a high level of customer service, roster management, and administrative support to employees, residents, visitors, and guests within the home. This multi-faceted role demands excellent time management, superb communication, and strong administration skills. Proficiency with various IT systems is crucial for success.

Key Responsibilities

• Providing strong administrative support to the home leadership team.
• Managing the fulfilment and publishing of the fortnightly roster, ensuring all shifts are filled with suitable employees.
• Assisting with occupancy of rooms.
• Creating a welcoming home environment with a focus on delivering exceptional customer service.
• Providing high quality service to families and the community.

What You'll Bring

• A kind heart and genuine passion for providing high quality care to the elderly.
• Proven administration experience in a busy role.
• Cert II or III in Business Administration or a similar qualification.
• Ideally, experience using Humanforce for shift/roster management.
• Ability to work independently and as part of a multi-disciplinary team.
• Intermediate to Advanced proficiency in Microsoft Office applications (will be tested).
• Strong interpersonal and communication skills.
• Willingness to apply for a Police Check and NDIS clearance.

What Catholic Healthcare Offers You

• Competitive hourly pay rate: $38.75 per hour + superannuation.
• Not-for-profit tax benefits, allowing you to pay less tax.
• Fitness Passport discounted gym benefits.
• Paid Parental leave.
• Long Service leave after 5 years.
• Additional week of leave for Enterprise Agreement shift workers.
• Opportunities across 40+ locations in NSW and QLD if you choose to move.
• A values-based organisation that welcomes applicants from all faiths and backgrounds.

Choose Catholic Healthcare to make a positive impact and be well rewarded. Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands and is committed to reconciliation and diversity, welcoming applications from all backgrounds.

Key skills/competency

• Customer Service
• Roster Management
• Administrative Support
• IT Skills
• Microsoft Office
• Time Management
• Communication Skills
• Humanforce
• Occupancy Management
• Elder Care