Administration Coordinator
@ Catholic Healthcare

Surry Hills, New South Wales, Australia
A$72,800
On Site
Full Time
Posted 24 days ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXXX******* @catholichealthcare.org
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Job Details

About the Administration Coordinator Position

Discover a career where care goes both ways at Catholic Healthcare. With over 30 years of experience and more than 5000 employees, we are committed to promoting dignity, life, and spirituality for older people through connected and inclusive communities.

Job Overview

Working across various Sydney Metro sites including Randwick, Surry Hills, Croydon, Lewisham, Darlinghurst, Hunters Hill, Lane Cove, and Waitara, the Administration Coordinator provides high level customer service, roster management, and essential administrative support to employees, residents, visitors, and guests. This role demands good time management, superb communication abilities, and proficient IT skills using various systems.

Key Responsibilities

  • Provide strong administrative support to the home leadership team.
  • Manage and publish the fortnightly roster ensuring all shifts are filled.
  • Assist with occupancy of rooms and create a welcoming home environment.
  • Deliver high quality service to families and the community.

Qualifications and Requirements

  • Full driver’s licence and own vehicle for travelling across Sydney Metro.
  • Proven administration experience in a busy role and a kind heart.
  • Cert II or III in Business Administration or related qualification.
  • Experience with Humanforce for shift/roster management (preferred).
  • Intermediate to Advanced proficiency in Microsoft Office applications.
  • Strong interpersonal and communication skills.
  • Willingness to apply for a Police Check and NDIS clearance.

What We Offer

  • Competitive hourly pay rate at $35 per hour plus casual loadings.
  • Not-for-profit tax benefits.
  • Fitness Passport discounted gym benefits.
  • Paid Parental leave and Long Service leave after 5 years.
  • Additional week of leave for Enterprise Agreement shift workers.
  • Opportunities at 40+ locations across NSW and QLD.
  • A values-based organisation welcoming applicants of all backgrounds.

Key skills/competency

Administration, Customer Service, Roster Management, Communication, IT Skills, Microsoft Office, Humanforce, Time Management, Interpersonal, Teamwork

How to Get Hired at Catholic Healthcare

🎯 Tips for Getting Hired

  • Research Catholic Healthcare's culture: Understand their values and community impact.
  • Customize your resume: Highlight relevant administration and IT skills.
  • Showcase roster management experience: Emphasize previous scheduling responsibilities.
  • Prepare for behavioral interviews: Reflect on customer service scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Office functions.
Familiarize with Humanforce platform.
Practice electronic rostering tools.
Update IT troubleshooting basics.

Behavioral Questions

Describe a challenging customer service incident.
Explain time management in busy environments.
Share a teamwork success story.
Discuss handling unexpected schedule changes.

Frequently Asked Questions