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Cathay Pacific

Solution Lead – People (15-month contract)

Cathay Pacific · Hong Kong, Hong Kong SAR

  • On site
  • Contract
  • HK$450,000 / year
  • Hong Kong, Hong Kong SAR

Job highlights

  • Lead technology solutions for HRMS transformation initiatives.
  • Collaborate with business and IT teams for solution delivery.
  • Shape technology direction and improve business performance.
  • Manage project execution, testing, and vendor relations.
  • Coach solution analysts and contribute to team planning.

About the role

Role Introduction

Reports to: Senior Solution Lead

You will join the Information Technology team, working closely with business stakeholders, solution analysts, developers and architects to deliver high‑quality technology solutions that support key business domains.

This role is responsible for understanding business needs, shaping technology direction and leading solution delivery to drive business performance and operational efficiency.

You will gain hands‑on exposure to large‑scale HRMS transformation initiatives, end‑to‑end solution delivery and enterprise IT practices, while strengthening your leadership, stakeholder management and HR technology expertise.

Key Responsibilities

  • Support pre‑project consulting and contribute to a portfolio pipeline of initiatives through close business engagement
  • Capture and communicate business direction, challenges and requirements, and support business process change
  • Recommend commercially and technically viable solutions to improve business performance
  • Work closely with developers, solution analysts and architects to define solution approaches and technical designs
  • Plan, design, develop, implement and support IT products and applications to meet business and customer needs
  • Act as an escalation point for solution analysts to ensure effective delivery of technology implementations and adaptations
  • Drive continuous improvement of standard IT practices and application lifecycle management
  • Stay current with technology trends, industry developments and relevant business domains
  • Lead small to medium‑scale initiatives, including task planning, execution and testing across security, performance and integration aspects.
  • Facilitate project progress through required governance gates and manage day‑to‑day activities of development teams and external vendors
  • Contribute to team resource planning and support people management activities, including coaching solution analysts where required

Requirements

  • Degree in Information Technology or a related discipline, with a Master’s degree preferred
  • At least 8 years of relevant IT experience across software development, system analysis, business analysis, solution definition and system testing
  • Technical experience in SAP SuccessFactors or Oracle PeopleSoft development is highly beneficial
  • Experience supporting HRMS transformation projects is highly beneficial
  • Strong experience in end‑to‑end solution delivery within an enterprise environment
  • Airline or travel industry experience is highly beneficial
  • Excellent verbal and written communication skills with the ability to present solutions to diverse stakeholder groups
  • Proven ability to engage business stakeholders and manage client‑facing relationships effectively
  • Strong analytical, problem‑solving and decision‑making skills, combining logical thinking with creativity
  • Professional, self‑motivated and innovative, with a collaborative and delivery‑focused mindset

Key skills/competency

  • Solution Lead
  • People Technology
  • HRMS Transformation
  • SAP SuccessFactors
  • Oracle PeopleSoft
  • Stakeholder Management
  • Solution Delivery
  • IT Strategy
  • Project Management
  • Team Leadership

Skills & topics

  • Solution Lead
  • People Technology
  • HRMS
  • SAP SuccessFactors
  • Oracle PeopleSoft
  • IT Strategy
  • Solution Delivery
  • Project Management
  • Stakeholder Management
  • Airline Industry
  • Information Technology
  • Team Leadership
  • Contract Role

How to get hired

  • Tailor your resume: Highlight your 8+ years of IT experience, focusing on HRMS transformation, SAP SuccessFactors/Oracle PeopleSoft, and end-to-end solution delivery.
  • Showcase relevant experience: Emphasize airline industry knowledge and client-facing relationship management in your application.
  • Prepare for interviews: Be ready to discuss your analytical, problem-solving, and leadership skills, especially in solution design and team management.
  • Demonstrate technical acumen: Articulate your understanding of HRMS technologies and your experience with governance gates and continuous improvement.

Technical preparation

Master SAP SuccessFactors or Oracle PeopleSoft development.,Practice HRMS transformation project scenarios.,Refine end-to-end solution delivery documentation.,Prepare for technical solution design discussions.

Behavioral questions

Demonstrate stakeholder engagement and relationship management.,Explain your problem-solving approach in complex IT projects.,Describe your experience leading small to medium initiatives.,Share how you coach and develop team members.

Frequently asked questions

What is the contract duration for the Solution Lead – People role at Cathay Pacific?
The Solution Lead – People position at Cathay Pacific is a 15-month contract role.
What are the key technical skills required for the Solution Lead – People position?
Key technical skills include experience with SAP SuccessFactors or Oracle PeopleSoft development, HRMS transformation projects, and end-to-end solution delivery within an enterprise environment.
Does Cathay Pacific require a Master's degree for the Solution Lead – People role?
A Master's degree is preferred, but a Bachelor's degree in Information Technology or a related discipline, combined with at least 8 years of relevant IT experience, is the primary requirement.
What industry experience is beneficial for this role at Cathay Pacific?
Experience in the airline or travel industry is highly beneficial for the Solution Lead – People role, along with a strong background in enterprise IT practices.
How does Cathay Pacific handle candidate applications if they are not successful?
Cathay Pacific will notify candidates if their application is unsuccessful. If you are not notified within eight weeks, you may consider your application unsuccessful. They may keep your details on file for future opportunities if you agree.
What are the main responsibilities of a Solution Lead – People at Cathay Pacific?
The main responsibilities include understanding business needs, shaping technology direction, leading solution delivery for HRMS transformation, managing projects, and coaching solution analysts.
What kind of business engagement is expected in the Solution Lead – People role?
You will engage closely with business stakeholders to support pre-project consulting, capture requirements, communicate business direction, and support business process change.