Digital and IT Planning Analyst
Cathay Pacific
Job Overview
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Job Description
Role Introduction
Reports to: DGT IT Governance Resources Manager
Join our Information Technology team in Hong Kong and be part of a dynamic environment that drives innovation and efficiency across the enterprise. This role focuses on planning, performance improvement, and delivering analytical insights to support strategic decision-making within the IT department.
As a Digital and IT Planning Analyst, you will play a key role in managing departmental budgets, optimizing resources, and ensuring governance standards are met. You will collaborate with cross-functional teams to streamline processes and enhance productivity, contributing to the overall success of IT operations.
Key Responsibilities
- Prepare IT performance updates and provide analytical insights to senior management
- Resolve barriers and conflicts (resource, timing, financial, sequencing) across multiple projects and teams
- Develop and manage departmental budgets and forecasts
- Drive continuous productivity improvement through automation and process streamlining
- Collaborate with managers and project teams to facilitate management reporting on cost, resourcing, and analytics
- Monitor cost performance for IT projects and support subsidiaries’ operations in compliance with governance standards
- Manage resource consumption and vendor invoicing processes
- Support onboarding and offboarding of IT contractor resources
Requirements
- University degree in Computer Science, Information Systems, Business Management, Accounting, or related disciplines
- Minimum 4 years of relevant experience, with at least 2 years in a similar role
- Strong analytical and problem-solving skills with proven ability to deliver actionable insights
- Good business acumen and experience in process automation or workflow streamlining
- Excellent numerical skills and ability to interpret data for performance improvement
- Familiarity with agile project governance and cost management preferred
- Strong interpersonal, communication, and relationship management skills
Key skills/competency
- IT Planning
- Performance Improvement
- Analytical Insights
- Budget Management
- Resource Optimization
- Process Streamlining
- Project Governance
- Cost Management
- Agile Methodologies
- Data Analysis
How to Get Hired at Cathay Pacific
- Tailor your resume: Highlight your 4+ years of relevant experience, emphasizing 2+ years in similar planning or analyst roles, and showcase your analytical, problem-solving, and process improvement skills.
- Showcase relevant skills: Emphasize your experience with budget management, resource optimization, IT governance, cost management, and any process automation or workflow streamlining initiatives you've led.
- Quantify achievements: Whenever possible, use numbers to demonstrate the impact of your work, such as cost savings achieved or productivity improvements realized through your efforts.
- Prepare for interviews: Be ready to discuss your experience in resolving cross-project conflicts, your understanding of IT performance metrics, and how you've utilized data for strategic decision-making.
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