Business Operations Associate
@ Cartwheel

Cambridge, MA
$105,000
On Site
Full Time
Posted 21 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @cartwheel.com
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Job Details

Overview

Cartwheel, an early-stage company building a new kind of mental health program for kids, is seeking a Business Operations Associate. This role supports school staff by leading clinical and operational projects that improve patient intake, scheduling efficiency, and overall quality of care.

Role Responsibilities

  • Lead clinical and operational projects including patient intake and scheduling efficiency initiatives.
  • Drive strategic initiatives such as new service lines, strategic partnerships, and state expansions.
  • Support the Clinical Care team by evaluating needs, running analyses, and implementing performance-improving initiatives.
  • Flex into roles like executive support, financial modeling, business case development, and capacity modelling.

Who You Are

  • 2-3+ years in management consulting or strategic operations in a healthcare startup.
  • Experienced in analytics using SQL, Google Sheets, Looker, and dashboard troubleshooting.
  • Skilled in business case and financial modeling.
  • Proficient in project management using tools like Asana.
  • Detail-oriented and capable of manual data calculations if needed.

Why You’ll Love Cartwheel

  • Team-based and mission-driven culture focused on improving kids' mental health.
  • Competitive total compensation between $90,000 and $120,000.
  • Excellent benefits including health insurance, equity, 401K match, and educational stipend.
  • Remote work environment with periodic in-person retreats; Boston or NYC preferred.
  • Opportunity to work on meaningful projects that impact millions of students.

Key Skills/Competency

Project Management, Analytics, Financial Modeling, SQL, Looker, Asana, Healthcare, Strategic Planning, Operational Efficiency, Data Analysis

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How to Get Hired at Cartwheel

🎯 Tips for Getting Hired

  • Customize your resume: Highlight analytics, operations, and project management skills.
  • Research Cartwheel: Understand their mission and clinical focus.
  • Show your impact: Use specific examples from strategic projects.
  • Prepare for technical questions: Expect SQL and dashboard queries.
  • Engage with team culture: Demonstrate collaborative experience with diverse stakeholders.

📝 Interview Preparation Advice

Technical Preparation

Review SQL queries and data extraction techniques.
Practice dashboard building in Looker and Google Sheets.
Familiarize with EMR systems and data tools.
Explore financial modeling and business case scenarios.

Behavioral Questions

Describe a challenging project managed independently.
Explain a time you coordinated with diverse teams.
Discuss handling complex operational data issues.
Share experiences managing conflicting stakeholder priorities.

Frequently Asked Questions