Business Process Architect

About Cartesian

Cartesian is a specialist consulting firm with over 35 years of experience serving the global telecommunications, media, and technology (TMT) sectors. We partner with clients worldwide to design and implement practical strategies, data-driven transformations, and technology solutions that drive growth and operational efficiency. Our expertise spans analytics, strategy, technical services, content security, and management consulting.

Role Overview

Cartesian is seeking a Business Process Architect to support a Tier 1 Telecommunications provider's digital transformation. This role is critical in developing the end-to-end business and technical process documentation required to modernize core BSS/OSS platforms.

The ideal candidate bridges the gap between business analysis and enterprise architecture, leveraging consulting skills to translate complex deliverables into clear process flows while ensuring that operational risks and controls are addressed.

Key Responsibilities

• Analyze business and technical artifacts to synthesize end-to-end process and system flows.
• Partner with technical and business stakeholders to elicit, validate, and refine cross-functional requirements.
• Develop Application Context Diagrams (ACD), System Interface Diagrams, and Business Process Models to articulate system interactions.
• Facilitate stakeholder reviews to drive consensus and formal sign-off on all process documentation.

Skills, Knowledge and Expertise

Required Qualifications

• 5–8 years of professional experience in technical architecture, enterprise analysis, or related consulting roles, ideally within complex corporate environments.
• Solid business analysis skills with high attention to detail.
• Proven client-facing consulting skills, including responsiveness, active listening, adaptability, and the capacity to drive projects forward.
• Self-motivated approach to overcoming project obstacles with creative solutions.
• Experience with large-scale enterprise systems and high-level architectural frameworks.
• Strong communication skills with the ability to articulate complex technical and business concepts to diverse stakeholders.
• Proficient in creating ACDs and data flow diagrams using tools such as Visio, Lucidchart, or Bizzdesign.
• Technical background in areas such as software development, system architecture, data analysis, or QA.
• Familiarity with SOX and/or operational controls within technical processes.
• Ability to collaborate effectively with team members and provide clear direction to small teams.

Preferred Qualifications

• Telecommunication industry experience.
• Basic understanding of finance and accounting principles.
• Familiarity with Agile methodologies and cross-functional delivery models.

What We Offer

• Strategic focus on the TMT sector and a reputation for solving the industry’s toughest challenges.
• Exposure to high-impact projects in the TMT sector.
• Opportunity for professional growth and advancement.
• Collaborative, entrepreneurial culture where your ideas matter.
• Competitive compensation and benefits.

Key skills/competency

• Business Process Modeling
• Enterprise Architecture
• Digital Transformation
• BSS/OSS
• Telecommunications Consulting
• Stakeholder Management
• Process Documentation
• Data Flow Diagrams
• System Integration
• Requirements Gathering