Brand Manager - Marketplace

About Cart.com

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 14 warehouses nationwide, totaling over 8 million square feet of space
• Our software lists $10+ trillion in product value across channels
• Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our Values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA, CO, CT, DE, FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role: Brand Manager - Marketplace

We are hiring a Brand Manager - Marketplace to join the Marketplace Services Brand Management team. This team owns the strategy for our clients to capture, grow and expand their Amazon revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients come to us because of our strategic, high-touch service, and this team is at the center of our client satisfaction, retention, and expansion.

What You’ll Do:

• Provide direct executional support to Brand Managers/Directors and their brands. You may support one or more brand portfolios
• Under the guidance of a Brand Manager/Director, prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. and build into a high-quality visual format
• Attend all client meetings and provide proactive communication to client on all action items and statuses
• Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required. Track the flow and completion of them and ensure they are being completed timely
• Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention
• Work cross-functionally with Media and Operations to achieve client goals efficiently
• Learn hands-on Ecommerce skills that cover media, SEO, supply chain, content, merchandising, and other facets of a business.
• Develop and maintain knowledge of Amazon strategy and retail developments
• Develop an understanding of brand strategy and how to lead accounts in order to promote to higher levels of Brand Management

Who You Are:

• Excellent problem-solving skills and attention to detail
• Forward-thinking, proactive and curious
• Excellent written and verbal communication skills
• High level relationship building skills based around trust and accountability
• Ability to manage multiple priorities in a fast-paced, high-growth environment and adapt and pivot quickly when change occurs
• Strong sense of ownership, drives for results and thrives in a high-performance culture

What You’ve Done:

• 5+ years of professional experience
• Hands on experience with TikTok Shop
• Marketplace experience: Amazon, TikTok Shop, Walmart, etc.
• Proven experience managing multiple projects simultaneously while prioritizing tasks and deadlines.
• Experience that has yielded a solid understanding of eCommerce principles including media, SEO, supply chain, content, and merchandising
• Proven experience analyzing data, preparing reports, and tracking deliverables utilizing excel

Nice to Haves:

• Previous Amazon or eCommerce experience
• Bachelor’s Degree; preferably in Business or similar program
• Digital marketing/media experience (internship or FT position)

Equal Opportunity Employer Statement

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key skills/competency

• Brand Management
• Marketplace Strategy
• Amazon
• TikTok Shop
• Walmart Marketplace
• E-commerce
• Data Analysis
• Client Relations
• Project Management
• Cross-functional Collaboration