Default FHA Claims QA Analyst II
Carrington Holding Company, LLC · United States
- Hybrid
- Full-time
- $53,080 / year
- United States
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Job highlights
- Review FHA claims for accuracy and compliance.
- Utilize scorecards for quality checks and error identification.
- Communicate corrections and ensure timely updates.
- Document system with tasks and maintain accurate records.
- Finalize and submit claims for agency payment.
About the role
About the Role
Come join our amazing team and work remote from home! The Default FHA Claims QA Analyst II will work under moderate supervision, responsible for reviewing FHA mortgage insurance claims for accuracy and submitting the claim form for filing. Performs all duties in accordance with the company’s policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay for this position is $24.50/hr - $26.00/hr.
What You’ll Do
- Review FHA claims for accuracy within the investor/insurer timeframes.
- Complete quality checks using a scorecard and/or checklist to identify errors in the claim.
- Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely.
- Document system with appropriate tasking and comments.
- Ensure accurate dates and information are recorded on the FHA claim form.
- Validate that all expenses within the system have been reconciled and claimed in accordance with agency requirements.
- Ensure company procedures around the curtailment of advances are followed and enforced.
- Ensure required documentation is included in the Claim File and/or uploaded to agency website according to FHA guidelines.
- Finalize and submit claim to agency for payment.
- Escalate trends or issues identified from the quality review.
Skills and Qualifications
- Moderate knowledge of default claims processes for insurers and investors.
- Understanding of the default servicing process, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims process.
- Moderate understanding of Agency and investor guidelines.
- Strong interpersonal skills with a focus on teamwork and quality.
- Excellent written and oral communication, organizational and time management skills.
- Ability to communicate effectively with all levels of staff and management both internally and externally.
- Ability to manage work in order to meet strict deadlines.
- Ability to handle multiple tasks under pressure and changing priorities.
What You’ll Need
- High School diploma required; some college preferred.
- Two (2) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business.
Our Company
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer
- Comprehensive healthcare plans for you and your family.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
Key skills/competency
- FHA Claims
- Quality Assurance
- Mortgage Servicing
- Default Servicing
- Claims Processing
- QA Analyst
- Regulatory Compliance
- Loan Servicing
- Financial Reconciliation
- Mortgage Industry
Skills & topics
- FHA Claims
- QA Analyst
- Mortgage Servicing
- Default Servicing
- Claims Processing
- Quality Assurance
- Remote
- Financial Services
- Compliance
- Mortgage Industry
How to get hired
- Tailor your resume: Highlight your 2+ years of mortgage servicing default or QA/QC experience, focusing on FHA claims and regulatory compliance.
- Showcase relevant skills: Emphasize your understanding of default servicing processes, agency guidelines, and your communication abilities.
- Address qualifications directly: Clearly state your high school diploma and any college education, alongside your specific mortgage servicing experience.
- Follow application instructions: Complete the online application thoroughly, ensuring all required fields are accurately filled.
- Prepare for interviews: Be ready to discuss your experience with FHA claims, quality control, and your ability to meet deadlines.
Technical preparation
Review FHA guidelines and claim forms.,Practice using quality scorecards and checklists.,Familiarize yourself with mortgage servicing software.,Understand data validation and reconciliation techniques.
Behavioral questions
Describe a time you found a critical error.,How do you manage multiple strict deadlines?,How do you communicate errors to a team?,How do you handle pressure and changing priorities?
Frequently asked questions
- What are the key responsibilities of an FHA Claims QA Analyst II at Carrington Holding Company?
- The FHA Claims QA Analyst II at Carrington Holding Company is responsible for reviewing FHA mortgage insurance claims for accuracy, completing quality checks, communicating corrections, documenting systems, ensuring accurate data entry on claim forms, validating expenses, enforcing curtailment procedures, and submitting final claims for payment. They also escalate identified trends or issues.
- What qualifications are necessary to become an FHA Claims QA Analyst II at Carrington Holding Company?
- To be considered for the FHA Claims QA Analyst II role at Carrington Holding Company, you need a High School diploma (some college preferred) and at least two years of mortgage servicing default experience or QA/QC experience in another line of business. Moderate knowledge of default claims processes, servicing, and agency guidelines is also required.
- Is this FHA Claims QA Analyst II position remote or on-site at Carrington Holding Company?
- Yes, this FHA Claims QA Analyst II position is a remote role, allowing you to work from home. Carrington Holding Company offers this as a work-from-home opportunity.
- What is the salary range for the FHA Claims QA Analyst II position at Carrington Holding Company?
- The target pay for the FHA Claims QA Analyst II position at Carrington Holding Company is between $24.50 and $26.00 per hour. This is the stated compensation range for this role.
- What kind of benefits does Carrington Holding Company offer to its employees, including the FHA Claims QA Analyst II?
- Carrington Holding Company offers comprehensive benefits including healthcare plans, a discretionary 401(k) match, employee discounts, customized training programs, employee referral bonuses, and educational reimbursement. They also have the Carrington Charitable Foundation.
- How does Carrington Holding Company ensure quality in its FHA claim submissions?
- Carrington Holding Company ensures quality through the FHA Claims QA Analyst II role by performing detailed reviews using scorecards and checklists to identify errors, communicating necessary corrections, and validating all information before submission. They also escalate identified trends for process improvement.