Entry Level Clerk
CarMax · Kennesaw, GA
- On site
- Full-time
- $35,000 / year
- Kennesaw, GA
Job highlights
- Support customer service with administrative tasks.
- Process correspondence and data entry accurately.
- Collaborate with internal and external teams.
- Manage mail and office supplies efficiently.
- Work in a fast-paced, team-oriented environment.
About the role
Entry Level Clerk at CarMax Auto Finance
CarMax, the way your career should be! Deliver a World-class Customer Service Experience. Each year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning and we’re committed to being there for you throughout every step and milestone of your vehicle ownership.
What You Will Do – Essential Responsibilities
- Complete miscellaneous work requests to support the CarMax Customer Service department.
- Prepare and process customer correspondence, data entry and account notation in company account management systems as a follow up to customer inquiries.
- Work with team members, other departments, store locations, and external vendors to resolve customer questions/concerns.
- Receive, sort, review and distribute incoming and outgoing mail.
- Maintain office supplies.
- Coordinate with vendors to service office machines.
Imagine the company as a well-oiled machine, then make it so. At CarMax, we aim to set the standard when it comes to the car buying and selling process. At CarMax Auto Finance, we are committed to providing the same level of service when it comes to the behind-the-scenes tasks with your auto finance account. As an Entry Level Clerk, you will have the opportunity to work in a fast-paced environment where there is a strong focus on teamwork. By nature, you are adaptable and resourceful and can work with others to achieve results.
Qualifications And Requirements
- High school diploma or GED (required)
- 6 months related administrative experience (preferred)
- Ability to prioritize work and multi-task to meet multiple deadlines
- Strong attention to detail
- Basic computer, math, and communication skills
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Key skills/competency
- Customer Service
- Data Entry
- Administrative Support
- Teamwork
- Attention to Detail
- Communication Skills
- Problem Solving
- Prioritization
- Office Operations
- Computer Proficiency
Skills & topics
- Entry Level Clerk
- Customer Service
- Data Entry
- Administrative Assistant
- Clerk
- Finance Support
- CarMax
- Kennesaw
- Georgia
- Office Support
How to get hired
- Tailor your resume: Highlight administrative experience and skills relevant to data entry and customer service for the Entry Level Clerk role.
- Craft a compelling cover letter: Express your enthusiasm for CarMax's mission and your ability to contribute to a positive customer experience.
- Prepare for interviews: Be ready to discuss your experience with prioritizing tasks, attention to detail, and teamwork in a fast-paced environment.
- Showcase your skills: Emphasize your basic computer, math, and communication abilities, as mentioned in the job description, to demonstrate your qualifications.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the typical working hours for an Entry Level Clerk at CarMax Auto Finance?
- While specific hours can vary, an Entry Level Clerk role at CarMax Auto Finance generally involves full-time hours within standard business operations. The job description emphasizes a fast-paced environment, suggesting a consistent schedule to support daily operations and customer needs.
- What kind of growth opportunities are available for an Entry Level Clerk at CarMax?
- CarMax is known for its commitment to associate growth. As an Entry Level Clerk, opportunities may exist to move into roles with more responsibility within customer service, operations, or other departments as you gain experience and demonstrate your capabilities.
- What is the importance of customer service in this Entry Level Clerk role at CarMax Auto Finance?
- Customer service is paramount. The Entry Level Clerk role directly supports the CarMax Customer Service department and CarMax Auto Finance's goal of providing a seamless financing experience. Your tasks will contribute to resolving customer inquiries and ensuring satisfaction throughout their vehicle ownership journey.
- What are the key technical skills required for the Entry Level Clerk position at CarMax?
- The role requires basic computer skills for data entry and account notation in company systems. Proficiency in basic math and strong communication skills are also essential for collaborating with team members and resolving customer concerns effectively.
- How does CarMax Auto Finance support its customers?
- CarMax Auto Finance supports over 200,000 customers annually by offering fast, on-site financing, competitive terms, and convenient payment methods. They aim to provide a simple and seamless experience throughout every step of vehicle ownership.
Similar roles
Open positions we recommend based on this role.