IT New Market Implementation Lead
@ CareSource

Hybrid
$150,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @careSource.com
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Job Details

Job Summary

The IT New Market Implementation Lead has program management and strategic responsibilities related to driving the delivery of software solutions across the CareSource ecosystem for mergers & acquisitions, as well as new and expansion states. This role collaborates with development, testing, and business operations teams to ensure the successful delivery of integrated software solutions and interfaces with program managers, Agile leaders, and suppliers.

Essential Functions

  • Collaborate with Data Architecture, Program Management, and Business Partners to deliver implementations within scope, budget, and quality.
  • Manage IT implementation teams and continuous improvement initiatives.
  • Research and recommend IT portfolio management, agile best practices and tools.
  • Ensure compliance with regulatory and industry standards for data privacy and security.
  • Identify and mitigate potential risks in IT implementation initiatives.
  • Communicate project status, challenges, and successes to executive leaders.
  • Manage operating budgets and forecasting for implementation activities.
  • Drive planning, scheduling, budgeting, risk management, and milestone tracking.
  • Lead change management support and develop reporting standards and workflows.

Education And Experience

Bachelor’s degree or equivalent experience required; Master’s degree preferred. Minimum 10 years of IT experience and 5 years in a leadership role. Experience in SAFe Agile and large-scale agile frameworks is required. Healthcare payer industry experience is a plus.

Competencies, Knowledge, And Skills

  • Strong IT project and program management skills
  • Experience with business and process analysis
  • Effective communication and presentation skills
  • Expertise in workflow management and process improvement
  • Proficiency in Microsoft Office, Azure DevOps, ServiceNow, and Power Platform tools

Working Conditions & Compensation

This role is based in a general office environment but is remote, and the compensation ranges from $110,800 to $193,800, with potential bonus opportunities and comprehensive total rewards.

Additional Information

CareSource is dedicated to fostering an inclusive environment and reserves the right to amend this job description at any time.

Key skills/competency

  • IT Implementation
  • Program Management
  • Agile
  • SAFe
  • Mergers
  • Automation
  • Project Management
  • Business Analysis
  • Workflow
  • Change Management

How to Get Hired at CareSource

🎯 Tips for Getting Hired

  • Customize Resume: Tailor skills to IT implementation successes.
  • Highlight Agile Experience: Detail SAFe and Agile project management.
  • Showcase Leadership: Emphasize management in multi-year projects.
  • Prepare Examples: Present clear case studies of risk mitigation.

📝 Interview Preparation Advice

Technical Preparation

Review Agile methodologies and SAFe frameworks.
Study IT project management best practices.
Familiarize yourself with Azure DevOps and ServiceNow.
Practice workflow automation techniques.

Behavioral Questions

Describe a challenging project conflict resolution.
Explain teamwork in multi-department projects.
Discuss adaptability to shifting priorities.
Share experience driving continuous improvements.

Frequently Asked Questions