Director, Information Technology

About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that face barriers to care. Through programs like Future of Medicine and Difference Makers, Care Access supports advanced health screenings and research opportunities while placing people at the heart of medical progress.

How This Role Makes a Difference

The Director, Information Technology leads IT operations in a fast-paced healthcare environment. This role manages a team of 8-10 FTEs and oversees outsourced support resources, while also serving as a technical expert for complex initiatives.

• Lead IT strategy with 60% program leadership and 40% technical execution.
• Manage Windows and Mac environments within a Microsoft 365 ecosystem.
• Oversee identity management using Okta and Microsoft Entra.
• Drive AI initiatives, operational excellence, budgeting, and vendor negotiations.
• Collaborate with stakeholders to align IT with business priorities.

The Expertise Required

Proven IT leadership in enterprise-scale operations is essential. Expertise in Microsoft 365, Windows/Mac endpoints, identity management platforms, cloud technologies (Azure/AWS), and AI rollout is required. Experience in healthcare or closely regulated industries, IT budgeting, vendor management, and outsourced support is also vital.

Certifications, Education, And Experience

Minimum 15+ years in IT and 7-8+ years in management; Bachelor’s degree in Computer Science or related field (or equivalent experience). Certifications in AWS or Azure are preferred.

How We Work Together

This is a remote role based in the United States with less than 10% travel requirements. Job duties involve consistent remote work from a home office with occasional travel, and include standard physical demands associated with computer work.

Benefits & Perks

US full-time employees benefit from PTO, company paid holidays, comprehensive health insurance, HSAs, short and long-term disability coverage, and a 401(k) plan with company match.

Diversity & Inclusion

Care Access is committed to building an inclusive workforce that reflects the communities served. They ensure a non-discriminatory recruitment process and equal opportunity for all candidates.

Mandatory Employer Disclosures

Notices for applicants from various states are included regarding specific legal and regulatory requirements.

Key skills/competency

• IT Leadership
• Microsoft 365
• Identity Management
• Cloud Platforms
• AI Integration
• Vendor Management
• Budgeting
• Technical Escalation
• Operational Excellence
• Team Development