Senior Coordinator, Collections @ Cardinal Health
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Job Details
Overview
The Senior Coordinator, Collections at Cardinal Health is responsible for the collection of outstanding accounts receivable. The role focuses on dispute research, developing payment plans with customers, and building trust with both external customers and internal business partners.
Responsibilities
- Reverify insurance benefits and research denied CPT codes.
- Identify trends inhibiting timely payment.
- Manage 50 to 100 denials daily per supervisor requirements.
- Collaborate with insurance carriers for reimbursement requirements.
- Review outstanding AR accounts and contact insurance for explanations.
- Document contacts accurately with internal and external parties.
- Collaborate with the appeals department for disputed/denied claims.
- Understand electronic claim interchange and claims life cycle.
- Maintain front office support relationships and take incoming calls.
- Ensure regular attendance and meet processing/reporting deadlines.
Qualifications
- Minimum 2 years of Insurance follow-up experience preferred.
- Understanding of managed care contracts, fee schedules, Medicare and Medicaid.
- Experience with computerized billing software and EOB interpretation.
- Working knowledge of ICD-9/ICD-10, CPT, HCPCS, and CPT coding.
- Knowledge of medical terminology and familiarity with Chemotherapy and Radiation Billing.
Compensation & Benefits
Anticipated hourly range: $21.00 - $26.87 USD. This role is bonus ineligible. Cardinal Health offers benefits including medical, dental, vision, paid time off, 401k savings plan, health savings account (HSA), flexible spending accounts (FSAs), short- and long-term disability coverage, and other work-life resources.
Additional Information
This is a remote position. Cardinal Health supports an inclusive workplace and encourages candidates who are back-to-work, people with disabilities, without a college degree, and Veterans to apply.
Key skills/competency
Collections, Insurance, Billing, AR, Dispute, Reimbursement, Claims, Documentation, Customer Relations, Medical Terminology
How to Get Hired at Cardinal Health
🎯 Tips for Getting Hired
- Customize your resume: Highlight relevant collections and insurance experience.
- Research Cardinal Health: Understand their mission, benefits, and culture.
- Prepare for technical questions: Study billing codes and dispute resolution methods.
- Practice behavioral responses: Showcase team collaboration and punctuality.