Consultant, Organic Social Content & Community Management

What Digital Marketing & Ecommerce Contributes To Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.

Digital Marketing & Ecommerce is responsible for developing and driving digital marketing campaigns and strategies that meet and/or exceed business objectives and provide additional insight about our customers across all digital channels.

Job Summary

The at-Home Solutions Communications team plays a pivotal role in shaping brand reputation, storytelling, visibility, and the customer experience for both the business and the broader Enterprise. The team leads the development and execution of strategic external storytelling for at-Home Solutions, including brand reputation management, crisis communications, and internal and executive communications that advance key business initiatives and goals.

As part of the Corporate Enterprise Communications & Marketing organization, the team serves as a results-oriented, trusted partner to the at-Home Solutions business and its sub‑brands—driving business priorities through strategic owned and earned communications.

The Consultant, Organic Social Content & Community Management reports to Director, Communications for at-Home Solutions and will lead social content development and execute on social community management strategy for at-Home Solutions’ direct-to-patient provider businesses, Advanced Diabetes Supply, US MED and Edgepark. In this role, the Consultant, Organic Social Content & Community Management, will utilize social media platforms to lead the development of a strong storytelling platform for all three brands, supportive of our mission and business priorities. This consultant will lead creative direction with designers on the team to develop strong, engaging graphics supportive of our storytelling platform. This role will also work closely with a Consultant, Social Monitoring Communications & Reporting role to utilize analytics to drive optimization of social strategy and customer experience improvements.

Responsibilities

• Develop monthly social media content calendars for Edgepark, US MED, and ADS brands
• Collaborate with internal stakeholders to ensure alignment with marketing campaigns, brand guidelines, seasonal priorities
• Establish storytelling platform for all three brands utilizing creative direction with graphic design partners
• Project manage creative requests in HIVE, ensuring timely delivery of assets and approvals
• Leverage social media management tools to plan, schedule, publish, and track social media content performance across platforms
• Utilize analytics and measurement reports to redirect content for continuous engagement improvements on each channel
• Collaborate with Enterprise Communications on strategy for channels, best practice sharing and opportunities for co-branded amplification
• Work with Social Monitoring Communications & Reporting Role to respond in real-time to comments on posts, monitor for opportunities for engagement
• Contribute to annual Communications performance reports

Qualifications

• 4-8 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Anticipated Salary

Anticipated salary range: $80,900 - $103,950

Bonus eligible: No

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application Window

Application window anticipated to close: 02/20/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Key skills/competency

• Social media content development
• Community management strategy
• Brand storytelling
• Digital marketing analytics
• Content calendar management
• Creative direction
• Stakeholder collaboration
• Project management (HIVE)
• Reputation management
• Customer experience optimization