AI Governance Advisor

AI Governance Advisor at Cardinal Health

As an AI Governance Advisor at Cardinal Health, you will play a critical role in facilitating AI intake reviews. This involves comprehensively assessing an AI solution or use case's purpose, key stakeholders, end users, data usage, inherent risks, and necessary controls to ensure responsible AI implementation.

You will be responsible for maintaining the enterprise agent registry, ensuring all agents are accurately linked to their approved AI use cases within the system of record. Diligent documentation and maintenance of accurate and complete records within ServiceNow AI Control Tower will be a core part of your daily tasks.

A key aspect of this role is translating Responsible AI policies into actionable controls and practical checklists for various business teams. You will also be tasked with tracking the status of risk mitigation efforts, documenting evidence, and coordinating with relevant stakeholders as required.

The AI Governance Advisor coordinates and documents crucial pre-production safety and adversarial testing, including sophisticated techniques such as prompt injection, hallucination sampling, and bias checks. You will also coordinate the onboarding of AI use cases to the enterprise AI observability platform and monitor alerts for any performance deviations.

Developing user-friendly materials, such as guidance documents, Standard Operating Procedures (SOPs), decision trees, and FAQs, will be essential for promoting understanding and compliance across the organization. Additionally, you will assist with AI incident response tasks, including documentation and triage when issues arise.

This role requires close partnership with legal, privacy, security, and engineering teams to continuously refine governance checklists, testing patterns, and intake questions based on observed risks and emerging best practices. You will provide critical risk recommendations and escalate unresolved or high-impact AI risks to appropriate AI governance or risk review forums for timely decision-making.

Qualifications

The ideal candidate will hold a Bachelor’s degree in fields such as Information Technology, Data Science, Data Analytics, Cybersecurity, Information Security, Law, Ethics, or Public Policy. Preferred experience includes three to five years in AI risk management; data governance, privacy, or compliance; IT governance or security; or legal work.

A working knowledge of AI ethics, AI‑related laws, and regulatory frameworks is essential, alongside technical fluency in foundational AI concepts. The ability to effectively evaluate risk and map controls, coupled with an understanding of privacy and security fundamentals, is highly valued.

Strong skills in documentation, cross‑functional collaboration, and stakeholder communication are critical for success. Proficiency with governance or workflow platforms, particularly ServiceNow, and experience with ServiceNow AI Control Tower or other AI governance platforms are preferred. Experience with AI observability or monitoring platforms such as Fiddler AI is also a plus.

Familiarity with OWASP Top 10 for LLMs, the NIST AI Risk Management Framework, and ISO/IEC 42001 is preferred. Exposure to agentic AI risk patterns and experience reviewing vendor assessments are also beneficial. Comfort with basic analytics or scripting languages such as SQL or Python for control validation is preferred, as is IAPP Certified AI Governance Professional certification.

Anticipated Salary Range & Benefits

The anticipated salary range for this position is $80,900 - $103,950. While this role is not bonus eligible, Cardinal Health offers a comprehensive suite of benefits designed to support employee health and well-being. These include medical, dental, and vision coverage, paid time off, a Health Savings Account (HSA), a 401k savings plan, and access to wages before payday with myFlexPay. Further benefits include Flexible Spending Accounts (FSAs), short- and long-term disability coverage, Work-Life resources, paid parental leave, and healthy lifestyle programs.

Cardinal Health supports an inclusive workplace and encourages applications from back-to-work candidates, people with disabilities, individuals without a college degree, and Veterans. Cardinal Health is an Equal Opportunity/Affirmative Action employer, committed to diversity and ensuring equal consideration for all qualified applicants.

Key skills/competency

• AI Risk Management
• Data Governance
• Privacy Compliance
• IT Governance
• AI Ethics
• Regulatory Frameworks
• ServiceNow
• AI Observability Platforms
• NIST AI RMF
• Cross-functional Collaboration