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Product Designer Principal Associate

Capital One

New York, NYOn Site

Original Job Summary

Overview

The Product Designer Principal Associate at Capital One is key to creating memorable, meaningful product experiences that build the Capital One brand and drive innovation. You will work within a collaborative Experience Design team dedicated to enriching both digital and physical customer interactions.

Role Expectations

In this role, you will combine design craft expertise with deep customer and business understanding to co-create innovative solutions. You are expected to:

  • Product Design Expertise: Leverage skills in interaction, visual and service design to produce artifacts such as journey maps, blueprints, high-fidelity designs and prototypes.
  • Human-Centered Design: Champion customer needs using data and research insights while considering technical constraints.
  • Business-Focused Strategies: Align design decisions with customer and business strategies in collaboration with partners.
  • Problem-Solving: Utilize emerging technologies and technical insights to identify design opportunities.
  • Collaboration & Communication: Build relationships, break down silos and effectively present design work across teams.

Qualifications

Basic: At least 3 years experience as a Product Designer with proficiency in design and prototyping tools like Figma.

Preferred: 4+ years experience in product design, extended collaboration with technical and business teams, and experience with established design systems, especially in regulated and data heavy environments.

Compensation & Benefits

Salary ranges vary by location (McLean, VA; Richmond, VA; New York, NY; San Francisco, CA). Additional performance-based incentives, comprehensive health, financial, and other benefits are offered.

Additional Information

Capital One is an equal opportunity employer committed to diversity and non-discrimination. For accommodations or technical recruitment support, please contact the provided channels.

Key skills/competency

Product Design, Figma, Prototyping, UX, UI, Collaboration, Human-Centered, Innovation, Communication, Problem-Solving

How to Get Hired at Capital One

🎯 Tips for Getting Hired

  • Customize your resume: Tailor skills and experience to product design requirements.
  • Highlight relevant projects: Showcase impactful work using Figma.
  • Network with current employees: Connect on LinkedIn for insights.
  • Prepare for design challenges: Review design case studies and portfolio work.

📝 Interview Preparation Advice

Technical Preparation

Review Figma design tool features.
Study design systems and frameworks.
Prepare prototype and high-fidelity designs.
Analyze digital product case studies.

Behavioral Questions

Describe a challenging design collaboration.
Explain your process under tight deadlines.
Discuss handling conflicting design feedback.
Share examples of customer-driven design decisions.