Manager Product Manager GenAI for Operations @ Capital One
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Overview
At Capital One, we believe great products begin with a deep understanding of our customers. The role of Manager Product Manager GenAI for Operations is designed to lead an effort to transform fraud and streamline operations using Generative AI.
About The Team
Our team transforms the Fraud and Servicing organization by implementing AI-based solutions that improve customer experiences and drive growth.
Your Role
You will lead a large cross-functional team from research to solution delivery. You must have a strong background in language research, NLP methods, Generative AI, and AI agent design, as well as the ability to communicate with senior leaders and stakeholders.
Key Responsibilities
- Lead transformative Generative AI projects.
- Collaborate with diverse teams including research, design, and technology.
- Advocate for AI solutions among senior leadership.
- Manage end-to-end product development.
- Drive innovation and strategic problem solving.
What We Offer
Competitive salary and equity, robust 401(k) plan, comprehensive benefits, and continuous learning opportunities are part of the package. You will work with top class leaders and engineering teams in a supportive leadership environment.
Basic Qualifications
- At least 3 years of experience in Product Management.
- Bachelor's or Master’s degree in a quantitative field or an MBA with a quantitative concentration.
Preferred Qualifications
- Experience in language research, NLP methods, Generative AI and designing AI agents.
- Experience directing cross-functional teams to market-ready solutions.
- Ability to make critical tradeoffs and effectively communicate with senior stakeholders.
Location & Salary Details
This role is offered at multiple locations, including McLean, VA and New York, NY. For McLean, VA the salary ranges from $158,400 to $180,800. Candidates in other locations will be subject to local pay ranges.
Equal Opportunity
Capital One is an equal opportunity employer committed to non-discrimination and a drug-free workplace. Accommodation requests are handled confidentially.
Key skills/competency
- Generative AI
- NLP
- Product Management
- Fraud
- AI Agents
- Cross-functional Leadership
- Innovation
- Data Analysis
- Stakeholder Management
- Research
How to Get Hired at Capital One
🎯 Tips for Getting Hired
- Research Capital One's culture: Understand their mission, values, and news.
- Customize your resume: Highlight AI and product management skills.
- Showcase cross-functional experience: Detail collaboration and leadership examples.
- Prepare for technical questions: Review NLP and generative AI trends.