Alliances Field Engineer

Alliances Field Engineer at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are seeking an Alliances Field Engineer to help our biggest partners, including companies like Intel, Nvidia, Google, Dell, HP, Accenture, and Tata, understand and embrace our open source platform for themselves and their customers.

Our worldwide field engineering team applies expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps, and a wide range of associated technologies. We are experts in the whole open source stack, from kernel to desktop, from cloud to the edge, and are also adept at addressing business problems related to reliability, efficiency, and cost-effectiveness. This role involves helping global companies embrace public and private cloud infrastructure, cloud-native operations, and open source applications.

We are specifically looking for several Alliances Field Engineers to support OEM (hardware manufacturers), GSI (global system integrators), ISV (independent software vendors), Channel partners, and Public Cloud alliance partners. You will support various alliances and partners of Canonical to adopt our products and technologies, and help business leaders define joint go-to-market programs with partners from a technical standpoint.

Field Engineers at Canonical are highly trusted to ensure we always do the best thing for our partners and customers, regardless of company interests, often tackling complex inquiries across our solutions and products.

What your day will look like

• Understand Ubuntu, Linux, networking, and services in real-world environments.
• Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud).
• Architect and integrate popular open source software such as PostgreSQL, MongoDB, Kafka, Cassandra, and NGINX.
• Help partners to offer and architect joint solutions utilizing Canonical’s technologies on top of the public clouds and in the data center.
• Design and publish joint Reference Architectures and perform technical validations with various partners.
• Prepare and run onboarding sessions/workshops with various partners’ teams to promote Canonical products and solutions.

What we are looking for in you

• Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, and software automation.
• Experience designing and implementing solutions on top of public or private clouds.
• Python and bash understanding, with strong troubleshooting skills.
• Fluent written and spoken English.
• Excellent communication and presentation skills.
• High motivation, ability to multi-task, and follow-up reliably on commitments.
• Interest in customer-facing engagement, including pitching, demonstrating, and understanding customer environments and needs.
• Interest in new technologies like LXD, Juju, and Snaps.
• Ability to travel globally up to 30% of the time.
• Degree in Computer Science, Mathematics, Physics, or related technical field experience.

What we offer you

Canonical offers a performance-driven annual bonus in addition to base pay, with compensation reviewed annually to ensure recognition of outstanding performance. We provide a range of benefits reflecting our values and meeting local needs globally, including a personal learning and development budget of USD 2,000 per year, annual holiday leave, maternity and paternity leave, and an Employee Assistance Programme. As a remote-first company since 2004, we support a distributed work environment with twice-yearly team sprints in person, offering opportunities to travel and meet colleagues.

Key skills/competency

• Linux
• Kubernetes
• OpenStack
• Cloud Infrastructure
• Python
• Software Automation
• Technical Alliances
• Go-to-Market
• Data Center
• Networking