Business Operations Coordinator

Business Operations Coordinator

Smooth operations. Delivering at a fast pace. Impacting the future.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK’s Technology team are essential to delivering ambitious, modern change initiatives and programmes across the organisation. Our purpose is to ensure we maximise resource value while driving operational transformation that enables us to be an inclusive, engaging, well-governed, agile, and sustainable organisation for our employees and supporters. This involves delivering and leading projects to drive change across a range of products and services used by 4,000+ staff, hundreds of shops, and thousands of supporters.

The Business Operations team plays an important role in this mission by providing transparency and expert advice on portfolio, budget, finance, supplier, and resource management to ensure the successful delivery of projects across the Technology directorate. This involves ensuring that Technology has the right processes, tools, and insights to deliver better outcomes more quickly and efficiently, while facilitating data-driven, informed decision-making, and ensuring Technology has the right resources and investment to deliver value across the charity.

As a Business Operations Coordinator, you will provide collaborative administrative support to ensure smooth and efficient operations and that deadlines are met across the Business Operations team. This will involve overseeing documentation, record-keeping, and data management while delivering administrative tasks across planning, financial, supplier, and contract management.

Furthermore, you will have the opportunity to help identify, implement, and improve frameworks, processes, and tools to enhance efficiency across the team.

If you are an Administrator with experience in record keeping and data management in large, complex organisations, we’d love for you to join our mission.

What will I be doing?

• Record-keeping: Managing supplier, contract, and financial documentation, ensuring information is accurate and accessible for business operations processes.
• Inbox management: Monitoring inboxes by promptly reviewing, prioritising, and actioning messages (responding or escalating as necessary).
• Diary management: Managing a schedule of regular meetings across the Business Operations team, Technology directorate, and Cancer Research UK, including hosting, facilitating, and minute-taking.
• Operational support: Collaborating with colleagues to carry out critical tasks in line with the monthly operational cycle, such as raising requisitions, notifying colleagues about contract renewals, and supporting reporting requests.
• Continuous improvement: Assisting in developing, improving, and embedding frameworks, processes, and tools, ensuring changes are based on user needs and feedback for more efficient and effective delivery.
• Providing guidance: Acting as a key point of support for the Technology directorate by providing advice, guidance, and support on all aspects of business operations.
• Driving compliance: Supporting the Technology directorate in fostering collaboration and ensuring compliance with key policies and procedures, identifying and implementing enhancements.
• Deputising for the Senior PMO Analyst as required.

What skills will I need?

• Administrative background with experience providing administrative support, record keeping, and data management in large, complex organisations.
• Accurate and efficient data entry with high attention to detail and Excel proficiency.
• Strong organisational and prioritisation skills with a track record of effectively planning, scheduling, and managing multiple tasks and diaries, while adhering to deadlines and maintaining attention to detail.
• Excellent interpersonal and communication skills with a proven ability to communicate effectively in writing, face-to-face, and virtually with a wide-ranging audience.
• Displays a customer service mindset with the ability to build collaborative relationships, network across the organisation, and work as part of a team to deliver successful outcomes.
• Has a continuous improvement mindset for identifying and capitalising on improvement opportunities, encouraging innovation, and promoting best practices.
• Strong problem-solving skills with the ability to identify and resolve challenges.
• Proficient in Microsoft suite with some experience using finance and budgeting systems (such as Apptio).

Our organisation values

Our organisation values are designed to guide all that we do: Bold, Credible, Human, Together. We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

Additional Information

For more information about working with us please visit our website or contact us at recruitment@cancer.org.uk. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application and interview processes. Please inform us of any concerns you have or any adjustments you might need to enable this to happen by contacting recruitment@cancer.org.uk or 020 3469 8400.

Key skills/competency

• Administrative Support
• Record Keeping
• Data Management
• Excel Proficiency
• Organisational Skills
• Communication Skills
• Continuous Improvement
• Problem Solving
• Microsoft Suite
• Financial Administration