Data Analyst - Information Management

Data Analyst - Information Management

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

This permanent full-time position operates on a partially virtual/hybrid basis across Canada.

In this role, you will:

• Gather data from various sources such as databases, surveys, and internal systems to ensure comprehensive and accurate data sets.
• Collaborate and build relationships with clients/stakeholders to collect and document data requirements.
• Generate reports and visualizations for technical and non-technical stakeholders.
• Perform data analysis and apply analytical tools, statistical techniques, skills and processes to identify trends, patterns, and insights.
• Contribute to continuous improvement efforts, including identifying opportunities to automate data processes and improve quality and efficiency.
• Carry out data activities based on documented standards and procedures.
• Ensure compliance with organizational policies and data governance frameworks.
• Manage sensitive information in accordance with confidentiality and privacy standards, ensuring that data is handled securely at all stages.
• Act as a data ambassador, promoting a data-driven culture across the organization.

What we are looking for:

• Qualifications include a minimum of 4-7 years experience and a 3-year college diploma or university degree in data science, computer science or related field and/or an equivalent combination of education and experience. May require technical certifications or professional designations.
• Proficiency in standard computer applications (Microsoft Office Suite).
• Experience in data visualization techniques and software (e.g., Power BI or similar).
• Knowledge of geospatial tools (ArcGIS and/or QGIS).
• Ability to identify patterns and trends in data.
• Ability to assess accuracy and reliability of data.
• Familiarity with data management concepts, including data quality, data cleansing, standardization, metadata management, privacy, and security governance.
• Proficiency in Excel (e.g., macros, VBA, functions, pivot tables, formulas and charts).
• Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
• Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and organizational knowledge to develop solutions.
• Ability to understand and ensure work is completed in compliance with applicable data and privacy policy and legislation.
• Fluency in English is required, French is an asset.

Key skills/competency:

• Data Analysis
• Data Visualization
• Power BI
• ArcGIS
• QGIS
• Excel Proficiency
• Data Governance
• Data Quality
• Privacy Standards
• Stakeholder Collaboration