Senior Manager, Salesforce Platform Architecture and Development

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all type of cancer, across Canada. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.

Join a dynamic team of professionals helping to power the Canadian Cancer Society’s (CCS) operations and fuel our mission through innovative digital solutions. The Digital Strategy & Technology team is at the forefront of CCS’s digital transformation. Together, they are harnessing digital tools, data and technology to boost fundraising capabilities and enhance the experience of everyone who interacts with us online. With a passion for continuous improvement and a commitment to making an impact, the team ensures CCS’s digital presence is strategic and engaging, helping us inspire and empower more Canadians who care about cancer every day.

MAKING AN IMPACT

Seeking a Senior Manager to lead Salesforce architecture, ensure operational excellence, and drive AI innovation. You’ll manage standards, release processes, and a team of architects and engineers while collaborating with cross-functional teams.

What You’ll Be Doing

Lead the architectural vision and strategy evolution of the Salesforce platform:

• Own and develop the architectural roadmap for Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, custom apps).
• Integrate AI technologies to optimize performance and automate processes.
• Drive modernization, best practices, and platform scalability in a multi-cloud, multi-org environment.
• Collaborate with the Director to align Salesforce strategy with business goals.
• Improved fundraising efficiency through automation and data-driven insights.

Oversee Daily Operations, Incident Management, And Platform Reliability:

• Manage incident response, performance tuning, environment management, and release operations.
• Implement monitoring, logging, and alerting for high availability.
• Support development and maintenance of solutions for fundraising and volunteer management.
• Ensuring uninterrupted donation processing and volunteer engagement.

Guide Release Management, DevOps Practices And Compliance:

• Support CI/CD pipelines, deployment strategies, and automation tools.
• Provide architectural guidance for compliant, high-quality releases.
• Manage environment strategy (sandboxes, dev/test/prod orgs), data refresh cycles, and deployments.
• Collaborate with QA and DevOps teams for continuous improvement.
• Faster delivery of new fundraising features and secure data handling.

Others:

• Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development.
• Champion CCS as a hero in the face of cancer.
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
• Other duties may apply

Qualifications

• Bachelor’s degree in computer science, software engineering, business administration, or a related field.
• 5+ years of hands-on experience with Salesforce architecture, development, and operations across major Clouds (Sales, Service, Experience, Marketing) and custom applications.
• Advanced technical expertise in Apex, Lightning Web Components, Flows, and SOQL.
• Proven experience managing complex, integrated, high‑volume Salesforce environments.
• 3+ years of experience leading and mentoring technical Salesforce team members (developers, architects, admins).
• Strong experience with DevOps and CI/CD (Copado, GitHub) and deployment automation.
• Hands-on experience troubleshooting and fixing issues in a release pipeline (must-have).
• Experience integrating and leveraging AI technologies to optimize performance and automate processes.
• Experience supporting release management, deployment strategies, and automation tooling.
• Familiarity with environment management, including sandboxes, data refresh cycles, and multi‑org setups.
• Experience defining and enforcing access controls, security standards, and platform governance.
• Strong communication skills with the ability to advise senior leaders and collaborate with stakeholders.
• Bilingualism (French/English) is highly preferred, with French being an asset due to the organization’s nationwide operations and the need for effective communication across various regions.
• Others may apply

What You Can Expect From Us

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

• COURAGEOUS
• UNITED
• CARING
• RIGOROUS

We offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

How To Apply

Qualified candidates are invited to submit their resume, cover letter and salary expectations by March 4, 2026.

We thank all candidates for their interest and advise that only those selected for an interview will be contacted.

Other Information

CCS is dedicated to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting privacy@cancer.ca. For more information about our privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy.

Connect With Us

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Key skills/competency

• Salesforce Architecture
• Platform Development
• AI Integration
• DevOps & CI/CD
• Release Management
• Incident Management
• Team Leadership
• Apex & LWC
• Sales Cloud
• Service Cloud