Calendly

Senior Full Stack Engineer, Support Engineering

Calendly · United States

  • Hybrid
  • Full-time
  • $224,400 / year
  • United States

Job highlights

  • Shape and scale internal tools for go-to-market teams.
  • End-to-end ownership from problem definition to launch.
  • Collaborate with Sales, Marketing, and Customer Success.
  • Design and build scalable services and APIs.
  • Improve platform resilience and developer workflows.

About the role

About the role

As a Senior Software Engineer on the Support Engineering team, you’ll have the opportunity to shape and scale the internal tools, integrations, and in product capabilities that power our go to market teams. You’ll work closely with Sales, Marketing, and Customer Success to uncover operational gaps and turn them into thoughtful, high impact solutions. This role offers end to end ownership including defining problems and architecting systems to building, launching and continuously improving them. It’s a chance to blend deep technical expertise with cross functional collaboration in a highly visible, business critical area. Your work will directly enable teams to move faster, operate more effectively, and deliver a better experience to our customers. Experience with Go, Ruby and React is a plus.

A day in the life of a Senior Full Stack Engineer at Calendly

  • Design, build, and operate services and APIs for contacts, companies, syncing third party data sources, deduplication, enrichment, and search - prioritizing reliability, performance, and maintainability.
  • Partner with Product and Design to shape requirements, sequence milestones, and deliver incremental value that supports our customers.
  • Contribute to our data model and storage strategies for people and related objects, ensuring consistency, privacy, and scalability.
  • Improve platform resilience with robust observability, fault-tolerant patterns, and production readiness; participate in on-call to support business critical services.
  • Collaborate with adjacent squads to evolve architecture and shared components; participate in code reviews and provide mentorship to peers.
  • If you have React/TypeScript experience, contribute to end to end delivery by partnering on UI contracts and occasionally implementing UI that integrates with your services.

On a typical day, you will be working on:

  • Design, build and maintain internal tools, integrations and in product features that enable Sales, Marketing and Customer Success teams to operate efficiently and scale.
  • Partner closely with cross functional stakeholders to identify pain points, define requirements, and deliver high impact, user centric solutions.
  • Own projects end to end, from discovery and system design through implementation, testing, deployment and ongoing iteration.
  • Ensure reliability, performance and scalability of systems while continuously improving developer workflows and internal user experience.

What do we need from you?

  • 7-10+ years of professional software development experience, including owning production services at scale in a SaaS environment.
  • Strong proficiency in backend development, building services, APIs, and data-intensive backend workflows. Must-have.
  • Experience designing for scalability, reliability and observability in cloud environments (GCP preferred) with container orchestration (Kubernetes).
  • Experience with service oriented architectures and modernizing or decomposing legacy systems to services where appropriate.
  • Proficient with relational databases (PostgreSQL preferred) and data modeling for complex domains.
  • Bias for clean, maintainable code, thoughtful testing and incremental delivery; strong collaboration and communication skills.

Nice to have:

  • Frontend experience with React and TypeScript or a strong interest in partnering closely on UI contracts and end-to-end delivery.
  • Experience with microfrontends, Node services, Rails ecosystems, and event-driven architectures.

Other requirements:

  • Availability to participate in an on-call rotation for critical services.
  • Authorized to work lawfully in the United States of America, as Calendly does not engage in immigration sponsorship at this time.

Salary and Benefits

Tier 1 Salary Hiring Range: $224,400 USD - $271,920 USD

Tier 2 Salary Hiring Range: $205,700 USD - $249,260 USD

Tier 3 Salary Hiring Range: $187,000 USD - $226,600 USD

The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

  • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
  • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
  • Tier 3: All other locations not in Tier 1 or Tier 2

Important Information for Applicants

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here. Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection. This role may require occasional travel for company events, team collaboration, or offsites.

Key skills/competency

  • Senior Full Stack Engineer
  • Support Engineering
  • Backend Development
  • Service Oriented Architecture
  • API Design
  • Data Modeling
  • Cloud Environments
  • Kubernetes
  • PostgreSQL
  • React

Skills & topics

  • Senior Full Stack Engineer
  • Support Engineering
  • Backend Development
  • SaaS
  • API Development
  • Cloud Computing
  • Kubernetes
  • GCP
  • PostgreSQL
  • React
  • TypeScript
  • Software Engineering
  • System Design
  • Scalability
  • Reliability
  • Observability

How to get hired

  • Tailor your resume: Highlight your 7-10+ years of SaaS experience, backend proficiency, and cloud/Kubernetes skills.
  • Showcase impact: Quantify achievements in owning production services and solving operational gaps.
  • Emphasize collaboration: Detail experience working cross-functionally with Sales, Marketing, and CS.
  • Prepare for technicals: Be ready to discuss system design, scalability, reliability, and data modeling for complex domains.
  • Research Calendly: Understand their product, growth, and how this role directly supports business objectives.

Technical preparation

Practice system design for scalable services.,Review Kubernetes and cloud deployment patterns.,Solidify PostgreSQL and data modeling skills.,Prepare to discuss backend API development.

Behavioral questions

Describe a time you owned a project end-to-end.,How do you collaborate with non-technical teams?,How do you ensure service reliability and performance?,Share an experience mentoring junior engineers.

Frequently asked questions

What is the salary range for a Senior Full Stack Engineer, Support Engineering at Calendly?
Calendly offers tiered salary ranges based on location. Tier 1 (e.g., San Francisco, New York City) ranges from $224,400 to $271,920 USD. Tier 2 (e.g., Chicago, Austin) ranges from $205,700 to $249,260 USD. Tier 3 (all other locations) ranges from $187,000 to $226,600 USD. These figures are annual base salaries and may be adjusted based on experience, skills, interview performance, and internal pay equity.
What are the key technical skills required for the Senior Full Stack Engineer, Support Engineering role at Calendly?
The role requires strong backend development proficiency in building services, APIs, and data-intensive workflows, along with experience in designing for scalability, reliability, and observability in cloud environments (GCP preferred) using Kubernetes. Proficiency with relational databases like PostgreSQL and data modeling for complex domains is also a must-have. Frontend experience with React and TypeScript is a plus.
Does Calendly offer immigration sponsorship for the Senior Full Stack Engineer, Support Engineering position?
No, Calendly does not offer immigration sponsorship for this role at this time. Candidates must be authorized to work lawfully in the United States of America.
What is the work arrangement for the Senior Full Stack Engineer, Support Engineering role at Calendly?
While the job description doesn't explicitly state 'remote', 'hybrid', or 'on-site', the mention of using a 'zip code of an employee’s remote work location, or the onsite building location if hybrid' suggests that this role can be either remote or hybrid, with salary determined by the employee's location within specific tiers.
What is the expected experience level for a Senior Full Stack Engineer, Support Engineering at Calendly?
Calendly is seeking candidates with 7-10+ years of professional software development experience. This includes significant experience in owning production services at scale within a SaaS environment.
What makes the Senior Full Stack Engineer, Support Engineering role at Calendly impactful?
This role is impactful because you will be directly shaping and scaling the internal tools and systems that power Calendly's go-to-market teams (Sales, Marketing, Customer Success). Your work will enable these teams to operate more efficiently, move faster, and ultimately deliver a better customer experience.
What is the application process like for a Senior Full Stack Engineer, Support Engineering at Calendly?
While specific details aren't provided, typical application processes involve resume review, initial screening, technical interviews (including system design and coding), and potentially behavioral interviews. Be prepared to discuss your experience in backend development, cloud environments, and cross-functional collaboration.
Are there opportunities for mentorship or growth in the Senior Full Stack Engineer, Support Engineering role at Calendly?
Yes, the job description explicitly mentions participating in code reviews and providing mentorship to peers. The overall description emphasizes learning, growth, and advancing your career, suggesting a supportive environment for professional development.
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