Manager, Supplier Management
CAI · United States
- Hybrid
- Full-time
- $90,000 / year
- United States
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Job highlights
- Lead supplier onboarding team and processes.
- Manage supplier lifecycle and performance metrics.
- Optimize supplier data and compliance systems.
- Ensure regulatory and contractual adherence.
- Collaborate with cross-functional teams.
About the role
Manager, Supplier Management
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Manager, Supplier Management, to take us to the next level! If you have experience in end-to-end supplier onboarding and are looking for your next career move, apply now.
Job Description
The Manager, Supplier Management leads a team of Supplier Onboarding Specialists responsible for end-to-end supplier onboarding across Workforce Solutions, Non-WS Staffing, and Managed Services programs. This role oversees the full supplier lifecycle—from onboarding through performance management—while ensuring regulatory compliance, data integrity, and program accountability. The ideal candidate brings deep experience in contingent workforce operations, VMS/MSP environments, and supplier relationship management, and thrives in a fast-paced environment requiring both strategic oversight and hands-on execution. This position will be full-time and remote. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.
What You’ll Do
- Lead, develop, and performance-manage a team of Supplier Onboarding Specialists, fostering a culture of accountability and continuous improvement
- Oversee end-to-end supplier onboarding across all program types, ensuring adherence to timelines, compliance standards, and program-specific requirements
- Manage and optimize the Supplier Hub as the central system for supplier data, documentation, credentialing, and status tracking; coordinate with technology teams to enhance platform experience
- Design and refine onboarding processes, SOPs, and workflows for the Supplier Hub and Workday/VMS integrations, driving scalable improvements in speed, accuracy, and supplier experience
- Manage an active portfolio of direct labor suppliers, owning performance reviews, fill rates, time-to-fill metrics, and corrective action plans for underperforming suppliers
- Ensure supplier compliance with contractual, regulatory, and organizational requirements including financial (i.e., TIN), certificate of insurance, W-9s, diverse supplier certifications and program credentialing, and respond promptly to compliance gaps
- Build and maintain dashboard tracking team performance, onboarding pipeline health, and key program metrics. Present findings to leadership and stakeholders
- Manage supplier tiering, preferred supplier lists, volume allocation, and Supplier Hub membership fee reporting on a monthly, quarterly, and annual basis
- Partner cross-functional with Legal, Compliance, IT, Finance, Account Management, and client delivery teams to align onboarding and supplier performance with client and business needs
- Represent supplier onboarding in internal working groups, steering committees, and client-facing program reviews
- Apply understanding of 1099 independent contractor classification, compliance requirements, and risk considerations when managing and onboarding 1099 suppliers within the contingent labor program
What You'll Need
- 5+ years of experience in supplier management, contingent workforce, or MSP/VMS operations
- 2+ years of people management experience, including performance management and team development
- Proven track record managing end-to-end supplier or vendor onboarding programs
- Strong working knowledge of contingent labor models: staffing, SOW/managed services, and non-employee workforce programs
- Proficiency with VMS platforms (e.g., Vector, Simplify) and HRIS/procurement systems
- Excellent communication, stakeholder management, and analytical problem-solving skills
- Bachelor’s degree in business, HR, or related field; equivalent experience considered
Preferred Qualifications
- Experience in an MSP or VMS environment supporting multi-client or enterprise workforce solutions programs
- Experience in the public or government sectors
- Familiarity with supplier diversity programs and certifications (WBENC, NMSDC, SBA)
- Knowledge of employment law, co-employment risk, and contingent workforce compliance
- Experience with AI-driven reporting, automation tools, or agent-based program efficiencies
Physical Demands
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.
Key skills/competency
- Supplier Management
- Contingent Workforce
- MSP/VMS Operations
- Onboarding Processes
- Performance Management
- Team Leadership
- Compliance
- Stakeholder Management
- Data Integrity
- Program Accountability
Skills & topics
- Manager
- Supplier Management
- Contingent Workforce
- MSP
- VMS
- Onboarding
- Procurement
- Operations
- Remote
- Full-time
How to get hired
- Tailor your resume: Highlight your 5+ years in supplier management, contingent workforce, or MSP/VMS operations, and your 2+ years in people management.
- Showcase VMS proficiency: Emphasize your experience with platforms like Vector or Simplify and HRIS/procurement systems.
- Demonstrate understanding: Articulate your knowledge of contingent labor models and end-to-end onboarding programs.
- Prepare for remote work: Be ready to discuss how you maintain team engagement and productivity in a remote setting.
- Research CAI: Understand their global reach, client focus, and commitment to innovation and neurodiversity.
Technical preparation
Master VMS platforms like Vector and Simplify.,Understand HRIS and procurement system integrations.,Develop expertise in contingent labor models.,Prepare to demonstrate onboarding process optimization.
Behavioral questions
Describe a time you managed a team's performance.,How do you ensure compliance in onboarding?,How do you handle underperforming suppliers?,How do you collaborate with other departments?
Frequently asked questions
- What is the salary range for the Manager, Supplier Management position at CAI?
- The salary range for this Manager, Supplier Management role at CAI is $80,000 - $100,000 per year. The final compensation will depend on factors such as your location, experience, and educational background.
- Does CAI offer employment sponsorship for the Manager, Supplier Management role?
- No, this Manager, Supplier Management position at CAI does not offer employment sponsorship. Candidates must be eligible to work in the location where they are applying without requiring employer sponsorship.
- What are the key responsibilities for a Manager, Supplier Management at CAI?
- The Manager, Supplier Management at CAI is responsible for leading a team of onboarding specialists, overseeing end-to-end supplier onboarding, managing the supplier lifecycle, ensuring compliance, optimizing systems like the Supplier Hub, and managing supplier performance and relationships.
- What qualifications are required for the Manager, Supplier Management position?
- Required qualifications include 5+ years of experience in supplier management, contingent workforce, or MSP/VMS operations, 2+ years of people management experience, proven track record in onboarding programs, strong knowledge of contingent labor models, proficiency with VMS/HRIS systems, and excellent communication and analytical skills. A Bachelor's degree or equivalent experience is also needed.
- Is the Manager, Supplier Management role at CAI remote?
- Yes, the Manager, Supplier Management position at CAI is a fully remote role, offering flexibility in work location.
- What experience is considered preferred for this role?
- Preferred qualifications for the Manager, Supplier Management include experience in an MSP/VMS environment supporting multi-client programs, experience in public or government sectors, familiarity with supplier diversity programs, knowledge of employment law and contingent workforce compliance, and experience with AI-driven reporting or automation tools.
- What benefits does CAI offer for this position?
- CAI offers a comprehensive benefit package including medical, dental, and vision insurance, a 401k retirement account, paid time off, and potentially paid sick leave, in addition to any other paid time off provided by applicable law.