Pension Education Coordinator

About CAAT Pension Plan

At CAAT, we’re passionate about what we do. And it shows! Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About The Role: Pension Education Coordinator

The Pension Education Coordinator supports the Pension Education team in the successful delivery of member education at CAAT. This role ensures that every learning touchpoint is well-coordinated, member-focused, and seamless.

While senior team members lead strategy and content design, the coordinator brings these plans to life by handling the essential planning, delivery, reporting, and content distribution tasks that make CAAT’s education program effective and engaging.

As The Newest Member Of Our Team, You Will:

• Coordinate and schedule member education sessions across platforms, ensuring smooth setup, delivery, and presenter support for webinars and live events.
• Maintain an organized, up‑to‑date presentation schedule ensuring all materials reflect CAAT’s brand standards.
• Provide moderation backup for live sessions, including introductions, managing Q&A, polls, and accessibility features such as closed captioning and ASL.
• Prepare, edit, and distribute education materials and recorded sessions, ensuring accuracy, accessibility, and strong member engagement.
• Gather, organize, and report data from webinars, surveys, and polls; build dashboards and KPIs to help guide program strategy.
• Monitor feedback and member sentiment trends to support continuous improvement of education content and delivery.
• Manage SharePoint content, track education‑related expenses, and handle day‑to‑day video editing and posting tasks.
• Collaborate with cross‑functional teams on program logistics and contribute operational support for key initiatives, including conferences and broader organizational events.

To Succeed, You Bring:

• College Diploma or University Degree in communications, adult education, marketing, or related field.
• 2–3 years of experience in communications, event coordination, or adult learning.
• Hands-on experience with webinar/event platforms (e.g., GoTo Webinar, Zoom, MS Teams).
• Experience editing, posting, and distributing recorded learning sessions or similar content.
• Exposure to financial services, pensions, or retirement savings is an asset.
• Excellent interpersonal skills —adaptable, and member-focused.
• Technical proficiency with MS Office, SharePoint, and digital reporting tools.
• Bilingualism (English/French) is an asset.

Compensation & Benefits

The target hiring salary for this position is $61,800.00 - $72,700.00. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
• Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

Diversity, Equity, Inclusion, And Belonging (DEIB)

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.

Key skills/competency

• Pension Education
• Event Coordination
• Webinar Platforms (GoTo Webinar, Zoom, MS Teams)
• Content Distribution
• Data Reporting & Analysis
• SharePoint Management
• Video Editing
• Communications
• Adult Learning
• Financial Services Exposure