Implementation Systems Architect (Remote)

About Businessolver

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Recruitment Scam Alert: Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

Role Overview

We are looking for an Onboarding Systems Architect to discover and analyze client needs, effectively and efficiently implementing them onto our proprietary platform, Benefitsolver. The candidate must be able to successfully define, document, and perform system configuration. You will be responsible for leading conversations and establishing the technical design and foundation of the platform. The successful individual will collaborate with other onboarding team members to identify defects and manage rework through the implementation cycle. The best candidates will have the ability to jump in and help out. You will need to really understand our business, processes, and tasks so that you can help others effectively do their jobs.

The Gig:

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure alignment
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

What you need to make the cut:

• Bachelor’s Degree and 5+ years Implementation and/or Project Management experience
• 3 to 6 years of experience gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
• 1 to 3 years of experience writing test plans & test cases
• Experience performing requirements gathering, functional and data analysis, and system design and configuration
• Ability to identify and document data types, rules, mapping, and conversion requirements
• Experience with a scripting and/or client-side programming language
• Conceptual knowledge or experience working with ETL tools and processes is highly desired
• Ability to coordinate and conduct all levels of system and user acceptance testing
• Ability to maintain system documentation for internal and external use
• Experience working with multiple projects and collaborating with diverse resources to meet timeline objectives
• Ability to identify and escalate deficiencies in technical work and implementation plans
• Good listener, able to apply the knowledge gained effectively
• Proven ability to manage multiple high-profile projects in a fast-paced environment
• Exceptional client relationship/consultative skill set required
• A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely offers assistance
• Client-focused, positive and professional attitude
• Organized, detail oriented, accurate and responsive

Compensation and Benefits

The pay range for this position is $70K to $110K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Applicant Process Information

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved. Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve. With heart, The Businessolver Recruiting Team.

Security and Privacy

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls. (Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity Employer

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Key skills/competency

• Implementation Systems Architect
• System Configuration
• Technical Design
• Client Needs Analysis
• Data Mapping
• ETL Processes
• Project Management
• Requirements Gathering
• System Testing
• Client Relationship Management