Head of Compliance Operations @ Bunq
placeAmsterdam, North Holland, Netherlands
attach_money €120,000
businessOn Site
scheduleFull Time
Posted 1 day ago
Your Application Journey
Interview
Email Hiring Manager
******* @bunq.com
Recommended after applying
Job Details
Overview
The Head of Compliance Operations at bunq is a strategic leader responsible for translating vision into execution. This role scales high-performing operations teams and ensures compliant, automated, and user-friendly processes that drive growth.
Key Responsibilities
- Own KYC, AML, and customer due diligence (CDD) processes from onboarding to offboarding.
- Verify user identities, detect suspicious activities, and block bad actors.
- Ensure compliance with the EU’s AML Directives, Dutch regulations, and internal frameworks.
- Collaborate with Product, Compliance, and Risk teams to design balanced flows.
- Leverage automation, AI, and data-driven insights to reduce manual tasks.
- Translate bunq’s vision into high-impact operational processes and systems.
- Build and lead high-performing operations teams in a fast-paced environment.
- Design AI-first solutions to improve compliance accuracy and customer experience.
Your Space to Perform
This role comes with an environment that supports high performance, growth, and work-life balance. Benefits include hybrid work setup, digital nomad options, learning budget, travel expense coverage, tech equipment, catered lunches, pension plan options, and more.
Key skills/competency
- Compliance
- KYC
- AML
- CDD
- Risk Management
- Operational Leadership
- Automation
- AI Integration
- Regulations
- Team Building
How to Get Hired at Bunq
🎯 Tips for Getting Hired
- Research bunq's culture: Understand their mission and global impact.
- Tailor your resume: Highlight compliance, operations, and AI experience.
- Prepare case studies: Demonstrate success in scaling teams.
- Practice interview responses: Focus on leadership and regulatory knowledge.
📝 Interview Preparation Advice
Technical Preparation
circle
Review EU AML Directives and Dutch regulations.
circle
Practice using AI and automation in compliance.
circle
Study data-driven risk assessment methods.
circle
Familiarize with KYC and CDD software.
Behavioral Questions
circle
Describe scaling operations teams in crises.
circle
Explain cross-team communication challenges handled.
circle
Discuss leadership under regulatory pressure.
circle
Share experiences managing fast-paced tasks.
Frequently Asked Questions
What compliance frameworks should Head of Compliance Operations at bunq know?
keyboard_arrow_down
How does bunq expect its Head of Compliance Operations to integrate AI?
keyboard_arrow_down
What leadership experience is required for Head of Compliance Operations at bunq?
keyboard_arrow_down
How important is cross-department collaboration at bunq for compliance?
keyboard_arrow_down