Head of Compliance Operations
@ Bunq

Amsterdam, North Holland, Netherlands
€120,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXX******* @bunq.com
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Job Details

Overview

The Head of Compliance Operations at bunq is a strategic leader responsible for translating vision into execution. This role scales high-performing operations teams and ensures compliant, automated, and user-friendly processes that drive growth.

Key Responsibilities

  • Own KYC, AML, and customer due diligence (CDD) processes from onboarding to offboarding.
  • Verify user identities, detect suspicious activities, and block bad actors.
  • Ensure compliance with the EU’s AML Directives, Dutch regulations, and internal frameworks.
  • Collaborate with Product, Compliance, and Risk teams to design balanced flows.
  • Leverage automation, AI, and data-driven insights to reduce manual tasks.
  • Translate bunq’s vision into high-impact operational processes and systems.
  • Build and lead high-performing operations teams in a fast-paced environment.
  • Design AI-first solutions to improve compliance accuracy and customer experience.

Your Space to Perform

This role comes with an environment that supports high performance, growth, and work-life balance. Benefits include hybrid work setup, digital nomad options, learning budget, travel expense coverage, tech equipment, catered lunches, pension plan options, and more.

Key skills/competency

  • Compliance
  • KYC
  • AML
  • CDD
  • Risk Management
  • Operational Leadership
  • Automation
  • AI Integration
  • Regulations
  • Team Building
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How to Get Hired at Bunq

🎯 Tips for Getting Hired

  • Research bunq's culture: Understand their mission and global impact.
  • Tailor your resume: Highlight compliance, operations, and AI experience.
  • Prepare case studies: Demonstrate success in scaling teams.
  • Practice interview responses: Focus on leadership and regulatory knowledge.

📝 Interview Preparation Advice

Technical Preparation

Review EU AML Directives and Dutch regulations.
Practice using AI and automation in compliance.
Study data-driven risk assessment methods.
Familiarize with KYC and CDD software.

Behavioral Questions

Describe scaling operations teams in crises.
Explain cross-team communication challenges handled.
Discuss leadership under regulatory pressure.
Share experiences managing fast-paced tasks.

Frequently Asked Questions