Analyst, IT - Business Process Management

About Builders FirstSource

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

Purpose of the Role

The Analyst, IT - Business Process Management will primarily train and support IT Software Systems, specifically including AppWright, Truss Manager, and Plate Supplier software tools.

Essential Duties And Responsibilities

• Works on small to mid-sized projects/programs focused on technology standardization, business process management, and conversions to BFS' IT platforms.
• Manages parts or modules of complex projects, with the potential to lead small to mid-sized projects from start to finish.
• Develops project plans, ensures management and execution of steps/activities and deliverables, and supports senior team members on complex projects.
• Develops a strong understanding of multiple BFS functions as well as market or area's future state changes.
• Pulls together detailed analyses to support implementations and conversions; identifies common/recurring issues and develops initial recommendations.
• Implements unique data conversion or process changes required at the area or market level. Develops draft recommendations for improvement for conversions.
• Collaborates with the Training team to share knowledge and insights and develop training plans.
• Develops draft training materials and support model plans.
• Travels to and trains onsite during conversions and other location training events (up to 80% travel required).

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree from an accredited college/university.
• 2+ years of relevant work experience.
• Alternatively, an equivalent combination of education and experience.

Competencies

• Evaluates Problems: Objectively analyzes information to identify solutions, communicates clearly, and interprets data effectively.
• Technical Communication/Presentation: Presents complex information concisely and appropriately for the audience.
• Adjusting and Driving Change: Embraces change, seeks feedback, and proactively drives necessary changes.
• Focuses on Customers: Anticipates customer needs and provides high-quality products and services.
• Demonstrates Business Acumen: Understands market, economic, legal, and regulatory impacts on the business.
• Agile Best Practices: Applies agile principles in IT work, responding quickly to feedback.
• Bias for Action: Takes initiative, executes work promptly, and suggests improvements.

Builders FirstSource Competencies

• Business and Financial Acumen: Understands P&L, financial analysis, KPIs, and business segments.
• Results Driven: Holds self and others accountable, sets clear goals, and manages priorities effectively.
• Strategic Thinking and Decision Making: Leverages resources, makes timely decisions, and thinks proactively.
• Servant Leadership: Puts others first, builds trust, collaborates, and advocates for team members.
• Emotional Intelligence: Demonstrates situational and self-awareness, empathy, and positive intent.
• Develops and Leads Others: Communicates vision, provides feedback, fosters inclusivity, and mentors others.
• Growth Mindset: Takes appropriate risks, learns from mistakes, and continuously seeks personal and professional growth.
• Innovation: Encourages creative thinking, seeks continuous improvement, and leads change.
• Integrity: Acts with honesty, treats others fairly, and communicates difficult messages with respect.

Work Environment / Physical Activity

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds.
• Occasional travel may be required, up to 80%.

Additional Information

This position was posted on February 18, 2026, and we anticipate it will be open for a minimum of five days, though it may be open for a longer period. We encourage your prompt application.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource’s benefits offerings are available here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

If there's legally required pay transparency information missing from our job posting, it's not intentional and we'd like to know. To let us know, please email the job title and location to JobPostings@bldr.com. Please do not send resumes to this email address - it is intended only be used to provide a notice of non-compliance.

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.

Key skills/competency

• Business Process Management
• IT Systems Support
• Project Coordination
• Data Conversion
• Software Training
• Agile Methodologies
• Technical Communication
• Problem Solving
• Stakeholder Engagement
• Process Improvement