Case Manager

We are seeking a PAL Facilitator/FYI Case Manager to join our team in Amarillo, TX! The PAL Facilitator/FYI Case Manager serves in a strategic function at Buckner Children and Family Services to provide case management services to foster care youth preparing for adulthood and to alumni who have previously been in Texas Department of Family and Protective Services (TDFPS) conservatorship desiring to improve their self-sufficiency. Join our team and shine hope in the lives of others! 

What you'll do:

• Assist eligible program participants with creating self-sufficiency plan that includes education, vocational training, employment, and living skills.
• Provide case management services, including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments, assisting with obtaining housing, and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Assist with development and implementation of program materials, including the development and delivery of independent living skills curriculum.
• Travel as needed throughout a multi-county region to provide services to eligible clients and help develop programs to enhance the delivery of services to clients.
• Timely and accurately complete documentation required by the TWC grant in accordance with established guidelines and procedures.
• Remain up to date with TWC services and procedures, ensuring that TDFPS foster youth have access to those services and other employment opportunities. This will include helping foster youth with job searches, applications, and developing online profiles.
• Liaison to community and speak on behalf of Buckner to promote the FYI program. Represent Buckner to outside agencies and their representatives, including TDFPS, TWC and Casey Family Programs. Help arrange and host quarterly meetings with local county TWC representatives.
• Work with FYI Program Supervisor and other FYI personnel to engage alumni in the activities of the program/center; participate in an alumni advisory group.
• Cultivate and monitor relationships with outside service providers, agencies and organizations to develop relationships to enhance the delivery of services to clients.

 What you’ll bring:

• Bachelor’s degree in Social Work a related field is required to perform the essential job functions.
• Minimum 1-year prior related casework experience required.
• Requires proficient knowledge of and/or work experience using community resources.
• Requires proficient ability to speak, read and write English. Bilingual in English and Spanish preferred.
• Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs including promptly responding to phone calls, text messages and emails. 
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.