Client Manager - Product Certification
BSI · United States
- Hybrid
- Full-time
- $130,000 / year
- United States
Job highlights
- Conduct product certification assessments for clients.
- Ensure product compliance with BSI standards.
- Build and maintain strong client relationships.
- Manage a portfolio of assigned clients.
- Work in diverse manufacturing environments.
About the role
Product Certification Auditor Mechanical Systems
BSI is seeking a Product Certification Auditor to conduct product certification assessments across diverse manufacturing environments. In this role, you’ll ensure compliance with BSI’s rigorous certification schemes and Kitemark standards, playing a key part in upholding product quality across industries.
What You’ll Do
- Conduct product certification assessments and deliver findings to clients.
- Recommend the issue, re-issue, or withdrawal of certificates based on compliance.
- Build and maintain strong client relationships, ensuring excellent service and account growth.
- Lead assessment teams and mentor colleagues when required.
- Plan and schedule audits efficiently, maximizing time and revenue opportunities.
- Manage a portfolio of assigned clients, scheduling visits, conducting assessments, and ensuring smooth operations.
What We’re Looking For
- College degree (AA or higher) or equivalent certification/work experience.
- ISO 9001 Lead Auditor course completion.
- ISO 14001 Environmental or ISO 45001 OHS training or experience is a plus.
- Generic knowledge of management system auditing practices.
- Knowledge of general office practices, information systems, documentation systems, and technology.
- Knowledge of the specific services, products, processes, and organizational structure of the client.
- Knowledge of the outcomes of prior audit activities of the client.
- Knowledge of competences of the audit team members for the client.
- Demonstrated passion for the business and ability to inspire others.
- High integrity, ensuring ethical business conduct.
- Commercial focus, understanding customer needs and adding value.
- Understanding of Structural or Mechanical Systems including: Pressure Equipment Devices, Welding, Assembly and Test, Personal Protective Equipment, Building, Construction and Fenestration, Gas Appliances and/or Fire Protection industries is desired.
What We Offer
- Competitive salary ($102,000 – $130,000) + 10% annual bonus.
- Comprehensive health, dental, and life insurance.
- 4 weeks of paid time off + 11 paid holidays.
- Company-matched 401(k) plan.
- Career growth, extensive onboarding, and training to become a Lead Assessor.
About Us
BSI is a business improvement and standards company with over a century of positively impacting organizations and society. We build trust and enhance lives by partnering with over 77,500 clients in 195 countries and engaging with a global community of 15,000 experts. We deliver on our purpose by helping clients fulfill theirs, utilizing expertise in key sectors like automotive, aerospace, built environment, food and retail, and healthcare.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by tackling society’s critical issues – from climate change to building trust in digital transformation – to accelerate progress towards a better and sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Key skills/competency
- Product Certification
- Auditing
- Client Relationship Management
- ISO 9001
- Mechanical Systems
- Quality Assurance
- Compliance
- Assessment
- Technical Expertise
- Manufacturing
Skills & topics
- Product Certification Auditor
- Mechanical Systems
- Auditing
- Quality Assurance
- Compliance
- BSI
- Manufacturing
- ISO 9001
- Client Management
- Field Based
How to get hired
- Tailor your resume: Highlight your ISO 9001 Lead Auditor certification, mechanical systems knowledge, and client management experience.
- Craft a compelling cover letter: Express your passion for product quality and BSI's mission, referencing your specific skills.
- Prepare for technical questions: Be ready to discuss your experience with product certification, auditing mechanical systems, and client interactions.
- Showcase your values: Demonstrate integrity, client-centricity, and a commercial focus during the interview process.
- Understand BSI's impact: Research BSI's role in business improvement and standards to align your goals with theirs.
Technical preparation
Master ISO 9001 Lead Auditor principles.,Study mechanical systems and industry standards.,Familiarize with BSI certification schemes.,Practice delivering assessment findings clearly.
Behavioral questions
Demonstrate client-centric approach in scenarios.,Showcase integrity in ethical decision-making.,Explain your passion for quality and standards.,Illustrate commercial awareness and value addition.
Frequently asked questions
- What is the primary responsibility of a Product Certification Auditor at BSI?
- The primary responsibility is to conduct product certification assessments in various manufacturing settings to ensure compliance with BSI's certification schemes and Kitemark standards. You will also be responsible for delivering findings to clients and recommending certification decisions.
- What qualifications are essential for the Product Certification Auditor role at BSI?
- Essential qualifications include a college degree (or equivalent experience), completion of an ISO 9001 Lead Auditor course, generic knowledge of management system auditing, and understanding of mechanical systems relevant to industries like Pressure Equipment, Welding, or Fire Protection.
- Is this a remote or field-based position at BSI?
- This is a field-based position based in the United States, requiring you to travel to diverse manufacturing environments to conduct assessments.
- What is the typical compensation for a Product Certification Auditor at BSI?
- The compensation for this role ranges from $102,000 to $130,000 annually, plus a 10% bonus and comprehensive benefits package.
- What opportunities for career growth are available at BSI for this role?
- BSI offers extensive onboarding and training opportunities, with a clear path to becoming a Lead Assessor, along with overall career growth within the organization.
- How does BSI contribute to a better society?
- BSI is a business improvement and standards company that partners with clients globally to enhance lives and build trust. They focus on tackling critical societal issues like climate change and digital transformation to accelerate progress towards a sustainable world.
- What are BSI's core values?
- BSI's core values are Client-Centricity, Agility, and Collaboration. These values guide their partnerships with clients and their approach to addressing societal challenges.